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On November 12th we applied a security patch to the Filedrop system and after immediate testing everything seemed to be working fine. In the days following we have heard a few users report that they have experienced intermittent service with the application. We have since identified the error, remedied the problem and will continue to closely monitor the application. We’re sorry for any inconvenience this may have caused.

If you do experience any service problems with Filedrop or another Web Services managed application, I encourage you to put in a Service Desk ticket, at servicedesk.vcu.edu, so that someone on the team will be properly notified and all communication is recorded accordingly.

Categories Applications

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