The VCU Zoom Blog

Announcements, Alerts, Tips and Pointers

Category results for: announcements

Zoom is ending support for 32-bit iOS devices

The Zoom software client version due for release this week will be the first that is not available for installation on 32-bit iOS devices. Among the devices affected are the iPhone 5/5C and below, iPad (4th generation and below) and iPad mini. The highest version supported on these devices will continue to be 5.11.3. It […]

Update to Zoom version 5.3 or higher by Aug. 6

We’ve just been informed that on August 6, 2022, Zoom will be retiring Zoom client versions below 5.3.0 to address a critical security vulnerability. If you are running a Zoom client version below 5.3.0, you will need to update it by August 6. Anyone running versions older than 5.3.0 will not be able to join […]

Large Scale Zoom Outage Resolved

Sometime shortly after 10AM today, Zoom experienced an outage that affected multiple customers including VCU. During this outage, in-progress meetings were unaffected but it was not possible for users to log in at the VCU portal. Function was restored after about a half-hour of down time. At this time, it’s still unknown what caused the […]

Temporary outage for VPN users (resolved)

Some users of VCU Zoom (and various other applications) may have experienced difficulty this morning accessing their accounts. The issue should only have affected off-campus users who were logged into the VPN client while attempting to access applications that rely on the Central Authentication Service. Anyone not on the VPN when logging in at vcu.zoom.us […]

Changes to Meeting “Registration” feature

In an effort to improve the security of Zoom Meetings and Webinars, attendees who register for events will no longer see the join link and related information (meeting passcode, etc) displayed on the registration confirmation page in their web browser. Attendees will receive an email confirmation at the address they entered when registering, and this […]

New “Whiteboard” and “Saved Polls” Features

VCU Zoom users can now take advantage of two newly enhanced features. The first is Zoom’s new “Whiteboard” collaboration tool. With it, you can create whiteboards that include text, drawings, “sticky notes” or images and share them with collaborators in or outside of your meetings. This could be useful for projects that evolve over longer […]

Zoom Downtime Planned for 3/19

On Saturday, March 19 between 8 and 10 PM (EST), VCU Zoom will be undergoing necessary maintenance by the vendor.  During this time, it will not be possible to log in at the VCU Zoom portal to start or join meetings.   The vendor is hopeful this work will be completed in less than the requested two […]

Router Maintenance May Impact Zoom on 3/1/22

VCU Zoom was impacted by network service disruptions on February 11, making it difficult for some users to log in using their university credentials at various points throughout the day. VCU Network Services has identified the router that caused these issues and will be replacing it on Tuesday, March 1st, at 2 a.m. (EST). A […]

Auto-Update feature in Zoom 5.8.6

Version 5.8.6 of the Zoom desktop client became available on Nov 29.  Among other (mostly minor) changes, this version adds an “auto update” feature that’s enabled by default.  If you choose to install the update, a pop-up window lets you choose the frequency for updates, or disable the feature by un-checking a box. Note: If […]

Captioning Update

Zoom’s live captioning feature has now been enabled for all VCU users by default. It’s still up to you as host whether and when to actually use the feature. If you want to send out live captions in the course of your meeting, use the “Live Transcription” button in the Zoom taskbar and then click […]

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