The VCU Zoom Blog

Announcements, Alerts, Tips and Pointers

Category results for: troubleshooting

Temporary outage for VPN users (resolved)

Some users of VCU Zoom (and various other applications) may have experienced difficulty this morning accessing their accounts. The issue should only have affected off-campus users who were logged into the VPN client while attempting to access applications that rely on the Central Authentication Service. Anyone not on the VPN when logging in at vcu.zoom.us […]

Regarding August 24th Service Disruption

Zoom has issued this statement regarding the service disruption experienced on the morning of August 24: Dear Valued Zoom Customer, As you may know, at 4:56 am PDT today, August 24, Zoom experienced a partial disruption of our Meeting, Webinar, and website services. We largely restored service by 8:26 am PDT. We have determined that […]

A Note About Calendar Integration

It looks like the upgrade to Zoom 5.0 is disabling the integration with Google Calendar temporarily and requiring users to re-authorize the connection. If you’re no longer able to schedule Zoom meetings through Calendar, check your browser for a small round icon with an exclamation point, just to the right of the browser address bar. […]