Technology Services

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Help Desk Transforms Into VCU helpIT Center

VCU Technology Services is announcing that the VCU TS Help Desk is now the VCU helpIT Center. The VCU helpIT Center continues to offer these great services: Centralized, Comprehensive Computing Support Telephone Call Center Walk-in Service Counter chatIT IM Messaging Service 24-hour Online Ticket Requests Audio Visual Equipment Checkout Test Scanning The helpIT Center now […]

Don’t Share That eID!

Actually, the key is not to ever … never ever, share your eID password with any other person or online service. Recently there have been reports across the web about a service that allow students to share their school records with the service. This is not a good idea on many levels, but the key […]

[Video] VCU Technology Services Staff Recognized At Finance and Administration Division Customer Service Awards Ceremony

Earlier this summer, John Bennett, Senior Vice President for VCU Finance and Administration, hosted the division’s Customer Service Awards ceremony at the University Student Commons. Three VCU Technology Services staff were recognized for their customer service prowess in three categories. Under the Fun Awards category, Charles Curley of Administrative Systems received a Behind The Scenes […]