Technology Services

The VCU Technology Services Blog

Category results for:

Technology Services’ Help Desk Updates its Phone System to Better Serve You

In order to get you to the technician that can best assist you with your concern, the Technology Services’ Help Desk has updated its Phone System to now give you two options as soon as you call in! Upon dialing our help line number, 828-2227, our very brief welcome message will direct you to press […]

Apple Battery Recall

Apple is recalling certain Mac notebook computer system batteries due to a possible safety risk that may result in overheating. The affected batteries were sold worldwide from October 2003 through August 2006 for use with the following notebook computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. This battery exchange is a free […]

Dell Battery Recall

Dell has identified a potential safety issue with some batteries in Dell notebooks and has issued a voluntary recall. Dell will replace impacted batteries at no charge. Details may be found here: If you need assistance determining if your laptop is affected, contact the Technology Services Help Desk at 828-2227.