Technology Services

The VCU Technology Services Blog

Category results for: General TS Updates

Common ‘problem’ when viewing sites in Internet Explorer 6 on Dell laptops…

— it turns out that Dell ships the laptops with the resolution set to 120 dpi instead of the usual 96 dpi. Internet Explorer compensates by scaling the text and images. This makes the page look odd and sometimes breaks the layout. Firefox and other browser have no similar problem.

Technology Services’ Help Desk Updates its Phone System to Better Serve You

In order to get you to the technician that can best assist you with your concern, the Technology Services’ Help Desk has updated its Phone System to now give you two options as soon as you call in! Upon dialing our help line number, 828-2227, our very brief welcome message will direct you to press […]

The 2006 Lenovo ThinkPad Educational Tour Bus Visiting VCU on Wednesday, 6/21

The 2006 Lenovo ThinkPad Educational Tour Bus will visit VCU Wednesday,June 21 from 8:30-4:00. The bus will be parked in the QQ lot adjacent to the Technology Administration Building on the corner of Broad & Pine Street. All members of the VCU community are invited to visit and see the latest ThinkPad technology available to […]

Email With Numbers Only In Subject And Body

Campus email users have been receiving a new variety of spam (junk e-mail) with a subject line containing a number (e.g., 1545453) and a message body containing another different number with fewer digits (e.g., 969). The messages do not contain any other text or attachments, and the From: and To: fields often contain the same […]

April 11, 2006 is Technology Services Day

Do you want to learn how to do your own podcast? Have you been thinking about buying a ThinkPad? Do you have a question about my VCU, or your VCUCard? Do you have e-mail or Help Desk questions? If you answered yes to any of these questions, or are just curious about how technology improves […]

Technology Services’ Suggestion Box

If you have any suggestions, comments or concerns that you would like to share, just click on the TS Suggestion Box located on the bottom of the Technology Services web page. Your messages will be forwarded to the applicable Technology Services’ staff person(s).

Have questions? Need help? Check out the TS website…

Need a long distance code? Want information on how to buy a computer, or how to change your password? Have you lost your VCUCard and need it replaced? Thanks to the new Technology Services web page (http://www.ts.vcu.edu) you can get the links you need to most of your questions by clicking on the “I want […]

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