Blackboard Grades Showing 5 Decimal Places
Issue: Users are seeing grades with 5 decimal places rather than 2 decimal places when using percentages. For example, grades are showing 91.9090%, instead of 91.91% Summary: The decimal places for percentages are displaying out to 4 or 5 places in the Grade Center. Documentation on the Grade Center indicates that while calculations are based on […]
Session Timeouts in Blackboard
3/11/16 – UPDATE – Resolved. Technology Services has implemented changes to prevent the session time-out issues that were impacting some users in Blackboard. Please contact the VCU helpIT Center if you experience any further issues. Technology Services is investigating session time-out issues that are impacting some users in Blackboard. When this occurs, users are logged […]
Blackboard Login Issues – Feb. 7, 2016
Update: 2/7/2016 8:35pm: The login issues with Blackboard have been resolved. We appreciate your patience and cooperation. 2/7/2016 5:35pm: The Learning Systems Team has been alerted to a system-wide issue with logging in to Blackboard. Please know that we are working with Blackboard Managed Hosting to resolve this issue as soon as possible. We apologize […]
WileyPLUS Service Interruption: October 28th, 2015
We received the following bulletin from WileyPlus: We are writing to confirm that the WileyPLUS service interruption which you were previously notified about has been resolved. The service interruption began at approximately 10:30 PM (US Eastern Time) October 28th and lasted until approximately 12:10 AM (US Eastern Time). As a result of this interruption, customers […]
Blackboard Production – Update SoftChalk Building Block
Begin Time: Thursday, August 13th, 2015 09:00 US Eastern (UTC/GMT-4) End Time: Thursday, August 13th 2015 10:00 US Eastern (UTC/GMT-4) Blackboard building block (SoftChalk) will be updated. Although the update is being done without taking the system offline, there will be brief interruptions in the SoftChalk service tool in Blackboard. Kind Regards, Blackboard Team [email protected]
Blackboard patch to resolve assessment issue
Begin Time: Monday, June 22nd, 2015 06:00 US Eastern (UTC/GMT-4) End Time: Monday, June 22nd, 2015 08:00 US Eastern (UTC/GMT-4) Blackboard Managed Hosting will apply a workaround for the issue where students are getting test questions marked wrong and not given credit even though their answer is correct. This issue is affecting a small subset of users, however it […]
Turning Point data integration to Blackboard – RESOLVED
Turning Point data integration to Blackboard – RESOLVED The issue with Turning Point data integration to Blackbard has been resolved. Please refer to the Classroom Clicker Participation List setup webpage in AskIT for the correct steps to manage your participation list. ———————————————————————————————————- Faculty have reported being unable to upload their data to Blackboard through the Turning Point […]
Blackboard YouTube & Video Everywhere Tools Disabled
YouTube & Video Everywhere Tool Disabled The Blackboard YouTube Mashup & Video Everywhere tool have been disabled with our recent Blackboard upgrade to April 2014 Release. We will continue working with Blackboard support to resolve this recently discovered known issue so that we can re-enable the tools as soon as possible. Additional information will be […]
Blackboard Item Analysis Tool to Be Disabled
The Item Analysis tool in Blackboard has been plagued with issues since our upgrade in May 2014. The tool will appear to be functioning properly for a while and then will randomly disappear. It will reappear later, but it could be hours or days. Due to the tool being unreliable, it will be disabled on […]
Error occurs when sending Blackboard email – RESOLVED
UPDATE: The Blackboard email issue has now been resolved. ——————————————————————————————————– The Learning Systems and Collaboration Services teams are continuing to work with Blackboard technical support to resolve the email issue. Our goal is to have it resolved by Monday, March 23rd or sooner. Additional information will be posted here as it becomes available. ——————————————————————————————————– Faculty are experiencing errors […]