Error occurs when sending Blackboard email
Faculty are experiencing errors when sending emails from within Blackboard. This problem was first reported on Friday, March 13, 2015. Sending email from within Blackboard results in the following error: “An error or warning occurred while sending this email. Some or all recipients may not receive the message.” This occurs when sending mail from Course […]
UPDATE: Blackboard Enrollments Restored
UPDATE: Blackboard course enrollments have been restored. We are continuing to investigate the cause of the issue, but all students should be able to access their courses, and resume normal activities in Blackboard. Please email [email protected] if you are experiencing any problems accessing your courses. ———————————————————————————————— Automated enrollment processes for Blackboard have caused all students […]
Issue with Echo publishing to Blackboard
When publishing Echo360 using the standard publisher (VCU Blackboard v9) on newly created or copied Blackboard courses, the Echo link fails to publish to the “Course Documents” section of the Blackboard Course. By default, the Echo360 publisher will attempt to publish to the “Class Capture” content area first, if it exists; if not, then it […]
Blackboard patch to resolve Calendar Internal Server Error
Begin Time: Friday, January 30th, 2015 06:00 US Eastern (UTC/GMT-4) End Time: Friday, January 30st, 2015 06:30 US Eastern (UTC/GMT-4) On Friday, Jan. 30th, at 06:00am, the Blackboard Managed Hosting team will be correcting a calendar issue that some users were experiencing when the calendar failed to load and produced an error – “Error getting events Internal Server Error”. […]
SHA-2 SSL Certificate Migration – New Certificate for Production environment
Begin Time: Friday, January 9th, 2015 02:00 US Eastern (UTC/GMT-4) End Time: Saturday, January 9th, 2015 03:00 US Eastern (UTC/GMT-4) Renew InCommon Certificate for 3 year SHA-2 on Blackboard Production system. Each server will be rotated out of production as to not cause disruptions to our Faculty and Student community. Once the certificates are replaced we […]
Blackboard Portfolio Error – Resolved
This issue has been resolved, as of 1/5/2015. Users have been receiving an error when trying access their “My Portfolios” area of Blackboard. It has been confirmed with Blackboard that this is a “known issue” and a fix has been released. Due to the downtime that may be required, and this critical time of the […]
Import CAS SSL certificates on Blackboard Production
SSL certificates for CAS will be updated to SHA-2 certificates. The certificates will be changed on all individual servers as well as the Cisco ACE load balancer. As in the past the SSL Certificates will need to be applied to each Blackboard application server with a rolling restart. No downtime expected. Regards, The VCU Blackboard […]
Blackboard Notice – Installation of Cumulative Patch 5 on VCU Blackboard – COMPLETE
This update was completed at 3:00am, Monday, November 24, 2014, and the system was online and available shortly afterward. Blackboard will not be accessible during the installation of Cumulative Patch 5 starting at 2:00am on Monday, November 24, 2014 and will last approximately 4hours. This downtime is required to install Cumulative Patch 5 on our VCU […]
Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected
Date: Friday, October 3rd, 2014 Time: 12:00 am to 06:00 am EDT Services: Clients with Server(s) at our Northern Virginia Datacenter. On Friday, October 3rd, 2014 between the hours of 12:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing an Emergency infrastructure maintenance at our VA2 datacenter. This maintenance is […]
Blackboard Intermittent Performance Issues – RESOLVED
UPDATE: We have been notified by Blackboard that our system should be functioning normally and all issues have been resolved. ——————————————————————————————————- Blackboard is currently experiencing intermittent performance issues. The VCU Blackboard team is actively working with Blackboard Engineers at their Managed Hosting Data Center. We will be performing a rolling restart of our Blackboard servers as to […]