Respondus Training – June 2020

Instructor Training:LockDown Browser and Respondus Monitor This comprehensive training is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The training will cover:How to use LockDown Browser and Respondus Monitor to protect integrity and ensure student identityThe instructor and student perspective using each applicationHow to analyze proctoring results, including […]

Canvas Intro and Q&A Sessions Available!

VCU’s transition to Canvas as our primary Learning Management System (LMS) is well underway.  Our Blackboard system will be retired June 30, 2021, with all courses using Canvas by fall 2021. We are working diligently to provide a variety of resources and to answer your questions.   We have scheduled several virtual “Canvas Intro and […]

Respondus Monitor Proctoring Result Delays

Respondus Monitor encountered issues processing the proctoring data and videos for a number of exams taken on Thursday and Friday. A patch for the problem has been created and the affected exam sessions are scheduled to be reprocessed over the weekend, as soon as the patch clears QA.  Exams using Respondus Monitor since Friday 6pm […]

Blackboard – New Box View to Bb Annotate for Inline Assignment Grading

Blackboard Learn’s inline assignment grading functionality, currently delivered through a technology called New Box View, will be replaced with a new tool called Bb Annotate. Bb Annotate will offer a more robust feature set to provide customizable feedback to learners, including a sidebar summary view, freehand drawing tools, various color selections, and much more.  When will the […]

VoiceThread Deprecating TLS 1.0 and 1.1

Hello VCU Community! At VoiceThread, security of your data is at the center of everything we do. As cryptographic standards evolve, we phase out older or more vulnerable protocols and adopt the latest and greatest to keep your content safe. With that goal in mind, we will be deprecating TLS 1.0 and 1.1 on June 30, 2020. What this means […]

Blackboard Faculty – End of Spring 2020 – Updates and Reminders

Greetings Blackboard Faculty, Welcome to the end of an absolutely different and challenging semester. We hope everyone is hanging in there and realize that you are doing your best given the situation at hand! We are here for you in the support of technology issues you might be having with Blackboard, Kaltura, and the integrations […]

Respondus Monitor Proctoring with Bb Learn

This Wednesday (4/8) the amazing training team at Respondus is providing a Train the Trainer webinar for license administrators, instructional designers, and anyone involved with the rollout of Respondus Monitor proctoring. This 45-minute session will focus on online proctoring for Blackboard Learn tests. There will be an extended Q/A session at the end where you can get your questions answered […]

Kaltura Service Alert

Kaltura is currently experiencing some connectivity issues to MediaSpace. We will monitor this issue and update you once there is a resolution.

Blackboard Collaborate – Unable to dial-in

Some users may be experiencing a busy or unavailable signal when trying to join a session via their phone.  Blackboard Collaborate is aware of this issue and are working to increase our dial-in capacity for sessions, as we know this is an important feature.

Adobe Creative Cloud

On behalf of the School of the Arts, Technology Services and the VCU Libraries, we’d like to announce that a limited two-month license for Adobe Creative Cloud is now available for free to all VCU students. This new license can be installed on unlimited personal devices, including tablets and smartphones, and gives you access to all […]

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