SafeAssign Outage – Resolved
The outage of SafeAssign in Blackboard has been resolved. The Learning Systems Team and Blackboard Managed Hosting appreciate your patience during this time. Updated – 9/19/2017 3:00am
WileyPLUS Service Interruption: August 21st, 2017 – RESOLVED
We have heard back from WileyPLUS that the integration issue has been resolved. ————————————————————————————————– We received the following bulletin from WileyPlus: Customers will receive an error if they try to add Wiley PLUS as an assignment in Blackboard. The error is something that is happening across WileyPLUS / Blackboard integrations and both the WileyPLUS Case Management […]
Update – Blackboard Intermittent Login Issues – RESOLVED
Blackboard Managed Hosting Engineers and the VCU Blackboard Team has resolved our intermittent login issues. Both teams will continue to monitor our servers throughout the night; however, no further updates will be provided. We appreciate your cooperation and patience. Apr. 18, 2017 @ 9:00pm
Amazon Web Services impacting Blackboard Tools – RESOLVED
Amazon Web Services is having issues that seem to be impacting multiple Blackboard tools. http://status.aws.amazon.com/
SoftChalk connectivity errors – Blackboard – RESOLVED
Update: 2/9/16 – 8:30pm: The connectivity issues have been resolved. We appreciate your patience. ——————————————————————————————————- Learning Systems is investigating issues impacting some Blackboard courses. Any SoftChalk content in Blackboard is currently not functioning and displays an error message that the content has been disabled. Similar messages have been seen when attempting to publish content from […]
Blackboard Collaborate Ultra processing delays – Resolved
We received the following alert from Blackboard Collaborate Ultra Bulletin/Advisory Information: Blackboard Collaborate Ultra has been experiencing a delayed posting issue with ultra recordings. Their support team is diligently working to resolving this issue. We apologize for the inconvenience and will update this bulletin once the issue is resolved. Thanks for your patience and understanding.
SafeAssign processing delays – Resolved
We received the following alert from Blackboard Bulletin/Advisory Information: Blackboard SafeAssign has been experiencing high paper load this week, which results in delays in paper processing of up to several hours. In some cases, SafeAssign can accept papers but is unable to return them. We are actively working on a resolution. We apologize for the […]
Lynda.com links created in Blackboard
We are currently experiencing problems with posting Lynda.com content in Blackboard courses. Customers are receiving an error message stating that a Blackboard System Administrator must configure the building block with valid API keys. The issue has been escalated to the technical support group at Lynda.com. At this time we have no estimated time of resolution. […]
Blackboard Production – Update Faculty Tools Building Block
Begin Time: Sunday, July 10th, 2016 06:00 US Eastern (UTC/GMT-4) End Time: Sunday, July 10th 2016 06:30 US Eastern (UTC/GMT-4) Blackboard building block (Faculty Tools) will be updated. Although the update is being done without taking the system offline, there will be brief interruptions in the Faculty Tools service in Blackboard. Kind Regards, Blackboard Team blackboard@vcu.edu
Blackboard Maintenance Planned for June 13, 2:00-4:00am
Begin Time: Monday, June 13th, 2016 02:00 US Eastern (UTC/GMT-4) End Time: Monday, June 13th, 2016 04:00 US Eastern (UTC/GMT-4) Blackboard will be unavailable during this scheduled maintenance. This maintenance is required to address a potential security concern and should take less than 2 hours to complete. Updated information will be posted in the VCU Learning Systems blog (http://wp.vcu.edu/learning-systems/). […]