Blackboard Faculty Tools Maintenance – Thursday, August 30th, 2018
VCU WebServices will be performing scheduled maintenance on Blackboard Faculty Tools Thursday, August 30th, 2018 Begin Time: Thursday, August 30th, 2018 6:30am US Eastern (UTC/GMT-4) End Time: Thursday, August 30th, 2018 7:30am US Eastern (UTC/GMT-4) During this maintenance, clients WILL experience an interruption to their ability to create courses using Faculty Tools in Blackboard. Blackboard WILL be available during this […]
Blackboard Service Interruption Possible – Thursday, July 26, 2018, 2am – 6am
We have received the following notice from Blackboard: Subject: Emergency Datacenter Maintenance – Service Interruption Possible Date: Thursday, July 26, 2018 Time: 02:00am – 06:00am EDT On Thursday, July 26, 2018, between the hours of 2:00 AM and 6:00 AM Eastern Time, Blackboard Managed Hosting Engineers will be performing emergency maintenance. While we anticipate no […]
Known Issue: Collaborate Ultra session attendees using Firefox version 61 and above
Issue Description: Collaborate Ultra session attendees using Firefox version 61 and above cannot be heard by other session attendees. Expected result: the Firefox user is heard by others in the session. Actual result: the Firefox user is not heard by others in the session. Session attendees using Firefox 61 and above cannot be heard by […]
Blackboard Login Issues – June 27, 2018
Some in the VCU community are experiencing issues with logging into some VCU online services. The issue has been identified and corrected but it is expected to take some time to propagate across all authentication and online services. If you have tried to log into a service and been denied, please wait and try again. […]
VoiceThread Maintenance – Wednesday, July 4th from 12:00 AM to 1:00 AM
Begin Time: Wednesday, July 4th, 2018 12:00 US Eastern (UTC/GMT-4) End Time: Wednesday, July 4th, 2018 01:00 US Eastern (UTC/GMT-4) Voicethread will be performing system updates on Wednesday, July 4 from 12:00 AM (midnight) to 1:00 AM EDT (UTC -4). VoiceThread will NOT be available for this period. Kind Regards, VCU Blackboard Team blackboard@vcu.edu
Resolved – Problems with Safari 11.1 and Utilizing Blackboard
Issue Description: Assignment submissions that include a file upload fail on submit when attempted using the Safari web browser version 11.1. Apple’s most recent update to Safari 11.1 has caused a problem to prevent users from uploading any files to Blackboard. Blackboard is currently aware of the issue and will provide more information later. Currently, […]
Blackboard Course Creation – Faculty Tools – RESOLVED
New Faculty Tools has encountered a course create rate limit and has been removed from the Resources Tab in Blackboard. Learning Systems & Web Services are working with Blackboard to have the limit increased. Instructors may continue your course creation tasks using the legacy Faculty Tools which you will now find on the Resources Tab […]
Blackboard – Unable to view documents in Box after conversion from Crocodoc in Safari
We have discovered that users are unable to view documents in Box after conversion from Crocodoc in Safari. Workaround: Disable ‘Prevent cross-site tracking’ option in Safari >> Preferences >> Privacy.
Blackboard Course Creation – Faculty Tools Changes – RESOLVED
Faculty Tools v1.5 has been added back to the Resources Tab in Blackboard. We apologize for any problems this may have caused and appreciate your patience and understanding. ——————————————————————————————————– Due to inconsistencies in course creation, Faculty Tools v1.4 has been removed from the Resources Tab in Blackboard. Instructors may continue your course creation tasks using […]
Blackboard session timeout – RESOLVED
There has been a problem discovered when opening a second tab in Blackboard from ‘my.vcu.edu’. This could result in session timeout when taking an assessment (test, quiz, etc)… This problem will be resolved with a planned upgrade on December 20th, 2017. Workaround Have students access Blackboard from ‘https://blackboard.vcu.edu’ instead of ‘my.vcu.edu’ when taking assessments. Thanks […]