The VCU Zoom Blog

Announcements, Alerts, Tips and Pointers

Under Zoom’s Quarterly Lifecycle Policy for software, support for client versions older than 5.8.6 will end on November 5, 2022. Starting on that date, if you’re running a Zoom version older than 5.8.6, you’ll be prompted to update before you can join meetings. If you’re unable to immediately update, you’ll be provided the option to join a meeting through the web client instead.

Zoom’s numbering system can be confusing, so just to clarify: in this case, 5.10, 5.11 and 5.12 are all higher than 5.8, so if you have any of those (or 5.9), you won’t be affected by this change.

In general, it’s recommended to regularly update your Zoom software to take advantage of new features, bug fixes and security patches. You can verify your current version by opening Zoom using the desktop shortcut, clicking on your avatar in the upper right corner of the app window and choosing “Check for Updates.” (Note: logging in at the portal will not reveal the version running on your device: you need to open the app on the device itself).

As always, feel free to contact us at with questions or concerns.

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