International Travel Update: Emergency Support Resources
Recently, we shared guidance regarding international travel and Level 3 and 4 U.S. Department of State advisories, including ITAC petition requirements and STEP enrollment. You can review that full guidance here: Know Before You Go: International Travel Advisory Guidance.
To support upcoming international travel, we’re highlighting emergency assistance resources available to VCU employees traveling abroad.
In addition to petition requirements and advisory monitoring, VCU employees have access to emergency evacuation and travel assistance services through CISI/AXA.
Before departure, travelers are strongly encouraged to:
- Register their itinerary in the CISI Portal
- Review medical, repatriation, and security evacuation coverage
- Save 24/7 emergency contact numbers in their phone
AXA Assistance – Team Assist (24/7/365)
(855) 327-1411
(312) 935-1703
[email protected]
As a reminder, advisory levels and regional conditions can change at any time — even during travel. Continued monitoring and proactive planning remain essential.
For assistance with travel changes or rebooking, please contact Collegiate Travel Planners:
888-742-2896 / 402-242-6570
[email protected]
International travel supports research, partnerships, and global engagement. Preparation ensures you’re protected every step of the way.
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