Guidelines for Using Candex to Make Payments
Candex is a useful tool for processing certain payments, but using it correctly is essential to avoid delays and compliance issues. Below are key guidelines to keep in mind when creating payments through Candex.
Do Not Pay VCU Employees Through Candex
Candex should never be used to pay VCU employees.
Before submitting a payment, always confirm that the recipient is not a member of VCU staff. Payments intended for employees must follow the appropriate internal payroll or compensation processes.
Select the Correct Requisition Type
When creating a purchase order, it is important to select the correct requisition type.
- Always choose “G. None of the Above” as the requisition type.
- If a different requisition type is selected, the order will not be routed to Candex, which can result in delays or errors.
Complete Receipts Promptly
Timely receipt completion helps ensure smooth processing.
- Complete the receipt process immediately after creating a purchase order.
- Prompt receipt completion allows invoices to be processed quickly and helps prevent payment delays.
Payments to ICAs Are Not Processed Through Candex
Payments to Independent Contractor Agreements (ICAs) should not be made using Candex.
For the most up-to-date payment categories and detailed instructions, always refer to the Procurement website.
Learn More
For detailed guidance and current requirements, visit the Procurement page on making payments using Candex:
https://procurement.vcu.edu/i-want-to/pay-an-individual/make-a-payment-using-candex/





