Echo360 Connectivity Errors
Wowza & Echo360 technical support are continuing to work on the connectivity errors VCU users are experiencing with the Wowza media server. We will post additional updates once we have an ETA for service restoration. Regards, VCU Echo360 Team echo360@vcu.edu
Echo360 Connectivity Errors
Learning Systems has been working with the Wowza & Echo technical support to troubleshoot connectivity errors users are experiencing with the Wowza media server. We will send an update once we have an ETA for service restoration.
Echo360 Production System will be Unavailable
Echo360 Production system will be unavailable for all functions starting today Friday, June 20th at 1:30pm until 11pm. We have received a hotfix pack from the vendor and will be applying it to the system after upgrading to ESS 5.4. Captures scheduled before the upgrade will not be affected as well as ad hoc captures […]
Echo360 Production System will be Unavailable
Echo360 Production system will be unavailable for all functions starting Thursday, June 19th at 1pm until 11pm. Due to errors caused from appliances that retained previous version from ESS 5.4 install, a database repair is needed. All echoes captured during this period will be re-uploaded from appliances or from SAN storage at UCC.
Echo360 Upgrade Rescheduled
The EchoSystem 5.4 Upgrade will be rescheduled. The database upgraded successfully on Friday, June 13, 2014 but in depth testing of captures uncovered a processing error. This error requires a new Service Pack build which will be developed by the vendor. Once the fix is finalized, the upgrade will be rescheduled. We apologize for this […]
Echo360 Lecture Capture Update Planned For Friday (6/13/14)
VCU Technology Services has scheduled an upgrade for the Echo360 lecture capture system beginning at 6 a.m. on Friday, June 13th, 2014. This work is expected to last approximately 24 hours. During this time, the entire Echo360 environment will be unavailable. Services that will be unavailable include scheduled or ad-hoc capturing activities, playback or editing […]
[FREE WORKSHOP] Learn to Leverage LectureTools in Health Sciences Classes
Dr. Michael T. Piascik, Professor of Pharmacology at the University of Kentucky College of Medicine will share his experience and lessons learned using LectureTools to make his instruction more interactive and to foster peer-to-peer learning in his courses. You can register for the workshop here: http://marketing.echo360.com/SMLT-Workshop-Pharmacology
Echo360 Service Maintenance – Planned Outage
Echo360 Hosting Operations is performing scheduled datacenter maintenance on January 29 and 30, 2014. Maintenance activities will occur in your region according to the times stated below and should be completed within four hours. The maintenance affects all customers using EchoCenter Analytics, Student Aggregate and Student Activity Reporting and EchoPlayer Chat, Discussions and Bookmarks. During […]
Echo360 capture issues
The Echo360 system is experiencing an issue with a failed mount of /var/echo350/content. Echo360 captures are not able to load as a result of this failure. We are working with the VCU Computer Center to restore service for VCU customers as soon as possible. More information will be posted as it becomes available. Please contact the VCU helpIT […]
Echo360 Downtime Maintenance – Friday, June 21 2013 – 6:00 am to June 23, 2013 – 8:00 pm
Echo360 Downtime Maintenance – Friday, June 21 2013 – 6:00 am to June 23, 2013 – 8:00 pm Upgrade ESS EchoSystemServer to latest version supporting Live Streaming ESS 5.2 Service Pack 2 All standard functions of the ESS will be unavailable during this time. You cannot process personal captures and appliance captures and will not […]