Kaltura Changes – New User Interface and Video Editor – Jan. 14, 2018
On Sunday, January 14, 2018, the new “Version 2 User Interface” will be deployed in Kaltura. In addition, HTML5-based Video Editing Tools will replace the current clip, trim and quiz creation functionalities. The new Video Editing Tools will consolidate those functionalities under one roof to create a one-stop-shop for all your timeline editing needs available both […]
Blackboard – Unable to view documents in Box after conversion from Crocodoc in Safari
We have discovered that users are unable to view documents in Box after conversion from Crocodoc in Safari. Workaround: Disable ‘Prevent cross-site tracking’ option in Safari >> Preferences >> Privacy.
VoiceThread system will be upgraded on Sunday, Dec 31 from 5-6AM
VoiceThread will be performing system upgrades on Sunday, December 31 from 5:00 AM to 6:00 AM EST(UTC -5). The VoiceThread service will be unavailable during this window. All users will be signed out of their accounts during this window and will need to sign in again once maintenance is complete. Date: 12/31/2017 Duration: 1 hour VoiceThread service unavailable: 5:00 […]
EchoSystem Server Restart
Echo360 EchoSystem Server will need to be restarted this morning at 9AM to fix an administrative UI login issue. Apologies for any inconvenience this may cause. The EchoSystem Server will be back up and running by 9:15 AM. Thank you!
Moving VoiceThread to HTML5 at noon on 12/12/2017
Due to an escalation in issues with the student experience in VoiceThread over the last week, Learning Systems will be removing the Flash option and enabling the HTML5-only version. This change was slated for 12/20 but we have made the decision to move forward with the change today. This update was recommended by VoiceThread support: […]
Fall 2017 End-of-Semester Announcements
Dear Faculty and Staff, As the the end of the Fall 2017 semester quickly approaches, Learning Systems would like to share some important eLearning reminders, resources and news with you. December 20th at 10PM – Blackboard will be unavailable The VCU Blackboard system will be upgraded to 9.1 Q4 2016 CU6, beginning Wednesday, Dec 20th at […]
Top Hat – New Student Response System
VCU now has an official partnership with Top Hat, which will become the University’s supported Student Response System (SRS). Official communication about this will be coming from the provost office next week, but we wanted to share the news with you now. Top Hat is a cloud-based solution which offers many new features for classroom […]
Blackboard Maintenance – Friday, December 1st, 2017
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, December 1st, 2017 Begin Time: Friday, December 1st, 2017 2:00am US Eastern (UTC/GMT-4) End Time: Friday, December 1st, 2017 6:00am US Eastern (UTC/GMT-4) Details: This maintenance COULD potently impact our Blackboard production environment services. SafeAssign clients should also be aware this maintenance […]
Blackboard Course Creation – Faculty Tools Changes – RESOLVED
Faculty Tools v1.5 has been added back to the Resources Tab in Blackboard. We apologize for any problems this may have caused and appreciate your patience and understanding. ——————————————————————————————————– Due to inconsistencies in course creation, Faculty Tools v1.4 has been removed from the Resources Tab in Blackboard. Instructors may continue your course creation tasks using […]
Blackboard session timeout – RESOLVED
There has been a problem discovered when opening a second tab in Blackboard from ‘my.vcu.edu’. This could result in session timeout when taking an assessment (test, quiz, etc)… This problem will be resolved with a planned upgrade on December 20th, 2017. Workaround Have students access Blackboard from ‘https://blackboard.vcu.edu’ instead of ‘my.vcu.edu’ when taking assessments. Thanks […]