Resolved – Problems with Safari 11.1 and Utilizing Blackboard
Issue Description: Assignment submissions that include a file upload fail on submit when attempted using the Safari web browser version 11.1. Apple’s most recent update to Safari 11.1 has caused a problem to prevent users from uploading any files to Blackboard. Blackboard is currently aware of the issue and will provide more information later. Currently, […]
Blackboard Maintenance – Friday, May 25th, 2018
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, May 25th, 2018 Begin Time: Friday, May 25th, 2018 2:00am US Eastern (UTC/GMT-4) End Time: Friday, May 25th, 2018 6:00am US Eastern (UTC/GMT-4) Details: During this window Blackboard will be performing infrastructure maintenance at our Virginia (VA2) data center. While there are no service interruption anticipated […]
Blackboard is NOT available at this time – Tuesday, May 15, 2018
Blackboard is currently NOT available. System is being upgraded to the latest version, Bb 9.1 “Q4 2017” release beginning at 8:00pm on Tuesday, May 15th and will last approximately 20-30 hours. This new version will be used starting with the 2018 summer semester. All previously existing courses will remain on the system and will be […]
Blackboard Production – Update Building Block
Begin Time: Monday, May 14th, 2018 02:00 US Eastern (UTC/GMT-4) End Time: Monday, May 14th, 2018 03:00 US Eastern (UTC/GMT-4) Blackboard building block (Blackboard Mobile Web Services) will be updated. Although the update is being done without taking the system offline, there will be brief interruptions in service tools in Blackboard. Kind Regards, Blackboard Team blackboard@vcu.edu
Blackboard Upgrade to latest version – Tuesday, May 15th, 2018 – Completed May 16th at 12:30PM
Blackboard Upgrade to Q4 2017 Release has been Completed Blackboard will be upgraded to the latest version, Bb 9.1 “Q4 2017” release beginning at 8:00pm on Tuesday, May 15th and will last approximately 20-30 hours. This new version will be used starting with the 2018 summer semester. All previously existing courses will remain on the […]
Blackboard Collaborate Maintenance – Saturday, April 21st, 2018
We received the following alert from Blackboard: Blackboard Collaborate will be performing scheduled maintenance on Saturday, April 21st, 2018 Begin Time: Saturday, April 21st, 2018 04:00am US Eastern (UTC/GMT-4) End Time: Saturday, April 21st, 2018 06:00am US Eastern (UTC/GMT-4) Details: While we anticipate no interruption in service as a result of the work being performed, we […]
Blackboard Emergency Maintenance – Wednesday, April 18th, 2018
We have received the following alert from Blackboard: Blackboard will be performing emergency maintenance on Wednesday, April 18th, 2018 Begin Time: Wednesday, April 18th, 2018 02:00am US Eastern (UTC/GMT-4) End Time: Wednesday, April 18th, 2018 06:00am US Eastern (UTC/GMT-4) Details: While we anticipate no interruption in service as a result of the work, we cannot entirely rule out […]
Blackboard unexpected downtime – Tuesday, April 17th
There was a Blackboard outage on Tuesday, April 17th from 2:19am – 4:41am. The VCU Learning Systems Team and Blackboard Managed Hosting are looking into the root cause. Thank you, The Blackboard Team blackboard@vcu.edu
EMERGENCY SafeAssign Maintenance 04/03/2018 1130AM EDT
We received the following alert from Blackboard: The SafeAssign migration to AWS was completed on, April 2nd 2018, however unforeseen performance concerns have arisen that require additional maintenance to resolve. To resolve the performance issues, the SafeAssign service will be migrated to a faster storage option within AWS on 04/03/2018 between the hours of 1130AM […]
Spring 2018 – Mid-Semester Communication
Dear Blackboard Faculty, We hope your Spring Break was great and that you are having a excellent 2018! We’re all hoping that warm weather is just around the corner. Please have a look at our reminders of upcoming events below… Blackboard System Upgrade Coming in 2018 The VCU Blackboard System will be upgraded to a […]