Bb Collaborate Service Notification – Web Conferencing
We received the following bulletin from Blackboard: Web Conferencing and SAS users may experience the following symptoms: We have received reports of users getting the following message when accessing sessions or using SAS, “The Blackboard Collaborate service you are trying to access is currently unavailable while the system is undergoing maintenance.” This issue appears to […]
Blackboard Collaborate Launcher
We received the following bulletin from Blackboard: We developed the Blackboard Collaborate Launcher to help alleviate the problems associated with dependencies on system Java and the impact of Java updates. The Launcher includes a known, stable version of Java that is tested and compatible with the Collaborate service. Mac users will no longer need system […]
Blackboard Collaborate Maintenance Outage August 8, 2:00-3:00am
We received the following bulletin from Blackboard: Web Conferencing services will be undergoing maintenance during our standard maintenance window. Begin Time: Thursday, August 8, 2013 at 2:00 AM US Eastern (GMT -4) End Time: Thursday, August 8, 2013 at 3:00 AM US Eastern (GMT -4) Affected Users: Users that have sessions scheduled in Blackboard Collaborate Web Conferencing during this time. […]
Bb Collaborate service notification – Web Conferencing
We received the following bulletin from Blackboard: We are pleased to announce the upcoming release of Blackboard Collaborate™ 12.5.2 for Blackboard Collaborate 12 and 12.5.1 customers. When will the update take place? Begin Time: Saturday, August 3, 2013 10:00 PM (US Eastern / GMT-4) End Time: Sunday, August 4, 2013 2:00 AM (US Eastern / GMT-4) Affected […]
Bb Collaborate service notification – Web Conferencing
We received the following bulletin from Blackboard: We are pleased to announce the upcoming release of Blackboard Collaborate™ 12.5.2 for Blackboard Collaborate 12 and 12.5.1 customers. When will the update take place? Begin Time: Saturday, July 27, 2013 10:00 PM (US Eastern / GMT-4) End Time: Sunday, July 28, 2013 2:00 AM (US Eastern / GMT-4) Affected […]
Bb Collaborate service notification – Web Conferencing
We received the following bulletin from Blackboard: Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Thursday, June 20, 2013. Begin Time: Thursday, June 20, 2013 2:00 AM (US Eastern / GMT-4) End Time: Thursday, June 20, 2013 6:00 AM (US Eastern / GMT-4) Affected Users: All NA-SAS Web […]
Bb Collaborate service notification – Web Conferencing
We received the following bulletin from Blackboard: Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Saturday, June 15, 2013. Begin Time: Saturday, June 15, 2013 10:00 PM (US Eastern / GMT-4) End Time: Sunday, June 16, 2013 2:00 AM (US Eastern / GMT-4) Affected Users: Users that have sessions scheduled […]
Blackboard Collaborate Support Notification – unable to launch Web Conferencing sessions
We received the following bulletin from Blackboard: Blackboard Collaborate Support Notification for Mac OS X 10.8.4 users who are unable to launch Web Conferencing sessions and recordings. Affected Platforms Mac OSX 10.8.4 Issue Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions and recordings. Customers using OS X […]
Bb Collaborate service notification – Web Conferencing
We received the following bulletin from Blackboard: Blackboard Collaborate will be upgraded to Blackboard Collaborate 12.5 on Saturday May 4, 2013 from 10:00 pm to 2:00 am US Eastern (GMT -4). What new features and bug fixes are included in the release of Blackboard Collaborate 12.5? The update includes: Single-click individual permission controls Ability for […]
Bb Collaborate service notification – Web Conferencing (UPDATE)
We’ve been informed that the issues are resolved. Duration: 27 minutes We received the following bulletin from Blackboard: Subject: Important Service Notification – Web Conferencing – Post Disruption Notification Date: Wed March 13, 2013 Begin Time: 9:58 AM US Eastern (GMT-4) Affected Users: Approximately less than 10% of sessions accessing Web Conferencing Service Details: A […]