Bb Collaborate service notification – Web Conferencing (UPDATE)
We’ve been informed that the issues are resolved.
Duration: 27 minutes
We received the following bulletin from Blackboard:
Subject: Important Service Notification – Web Conferencing – Post Disruption Notification
Date: Wed March 13, 2013
Begin Time: 9:58 AM US Eastern (GMT-4)
Affected Users: Approximately less than 10% of sessions accessing Web Conferencing Service
Details:
A network issue has been identified on el18.elluminate.com. Sessions connecting to el18.elluminate.com may receive the following error: “Connection failed. Direct call to Direct el18.elluminate.com failed”.
This issue is affecting approximately less than 10% of sessions.
Collaborate support is currently investigating this issue.
Sessions connecting to this server have been closed. Users should exit the session completely, wait a few minutes and reconnect. Sessions should begin on a new server.
Categories Blackboard Collaborate, Blackboard Notice, Private