Author: ejlichten

Publish Canvas Courses and Term Dates

How do I give students access to my course? When a course remains unpublished, students do not have access. Faculty have the ability to publish and unpublish a course depending on when you want students to view it. When you want students to have access to your course, you must publish it. Publishing a course […]

Blackboard – New Box View to Bb Annotate for Inline Assignment Grading

Blackboard Learn’s inline assignment grading functionality, currently delivered through a technology called New Box View, will be replaced with a new tool called Bb Annotate. Bb Annotate will offer a more robust feature set to provide customizable feedback to learners, including a sidebar summary view, freehand drawing tools, various color selections, and much more.  When will the […]

Kaltura Service Alert

Kaltura is currently experiencing some connectivity issues to MediaSpace. We will monitor this issue and update you once there is a resolution.

Blackboard Collaborate – Unable to dial-in

Some users may be experiencing a busy or unavailable signal when trying to join a session via their phone.  Blackboard Collaborate is aware of this issue and are working to increase our dial-in capacity for sessions, as we know this is an important feature.

Adobe Creative Cloud

On behalf of the School of the Arts, Technology Services and the VCU Libraries, we’d like to announce that a limited two-month license for Adobe Creative Cloud is now available for free to all VCU students. This new license can be installed on unlimited personal devices, including tablets and smartphones, and gives you access to all […]

Respondus Lockdown Browser – Blackboard

In response to COVID-19, the vendor has given us unlimited seats in Respondus Monitor through the end of Spring 2020 Respondus LockDown Browser A custom browser that locks down the testing enviornment within the learning management system (i.e. Blackboard.) This is a downloadable application that is installed on your local computer and provides a customized user interface […]

VCU Zoom accounts

As of today, all VCU Zoom accounts are being issued as “Licensed”. It is no longer necessary for users to fill out a request ticket. They simply log in at vcu.zoom.us with their VCU eID and password, and their account will be provisioned. Users still working with a “Basic” account should log out and back in again […]

Blackboard service interruption – Resolved

We were notified by Blackboard of a service interruption between the hours of 2:30am and 4:30am this morning – Friday, November 15th, 2019. We apologize for any inconvenience. Regards, Blackboard Team blackboard@vcu.edu Issue resolved – 4:30am

Blackboard experiencing connectivity issues – RESOLVED

The Blackboard intermittent connectivity issue was resolved last night. —————————————————————————————————– Blackboard is currently experiencing intermittent connectivity issues. Learning Systems, VCU Networking, and Blackboard Managed Hosting are working to resolve this as soon as possible. Regards, Blackboard Team blackboard@vcu.edu

Blackboard Mobile Apps – iOS 13 Issues

Blackboard Mobile Apps – iOS 13 Issues With the release of iOS 13 Blackboard has identified multiple issues in both the Blackboard and Blackboard Instructor Apps related to: Errors when saving and submitting of assessments that contain files from cloud storage Incomplete display of content from system announcements These issues were not present in the final beta builds of iOS 13 and […]

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