VoiceThread system will be upgraded on Sunday, Dec 31 from 5-6AM
VoiceThread will be performing system upgrades on Sunday, December 31 from 5:00 AM to 6:00 AM EST(UTC -5). The VoiceThread service will be unavailable during this window. All users will be signed out of their accounts during this window and will need to sign in again once maintenance is complete. Date: 12/31/2017 Duration: 1 hour VoiceThread service unavailable: 5:00 […]
EchoSystem Server Restart
Echo360 EchoSystem Server will need to be restarted this morning at 9AM to fix an administrative UI login issue. Apologies for any inconvenience this may cause. The EchoSystem Server will be back up and running by 9:15 AM. Thank you!
Moving VoiceThread to HTML5 at noon on 12/12/2017
Due to an escalation in issues with the student experience in VoiceThread over the last week, Learning Systems will be removing the Flash option and enabling the HTML5-only version. This change was slated for 12/20 but we have made the decision to move forward with the change today. This update was recommended by VoiceThread support: […]
Fall 2017 End-of-Semester Announcements
Dear Faculty and Staff, As the the end of the Fall 2017 semester quickly approaches, Learning Systems would like to share some important eLearning reminders, resources and news with you. December 20th at 10PM – Blackboard will be unavailable The VCU Blackboard system will be upgraded to 9.1 Q4 2016 CU6, beginning Wednesday, Dec 20th at […]
Top Hat – New Student Response System
VCU now has an official partnership with Top Hat, which will become the University’s supported Student Response System (SRS). Official communication about this will be coming from the provost office next week, but we wanted to share the news with you now. Top Hat is a cloud-based solution which offers many new features for classroom […]
Blackboard Course Creation – Faculty Tools Changes – RESOLVED
Faculty Tools v1.5 has been added back to the Resources Tab in Blackboard. We apologize for any problems this may have caused and appreciate your patience and understanding. ——————————————————————————————————– Due to inconsistencies in course creation, Faculty Tools v1.4 has been removed from the Resources Tab in Blackboard. Instructors may continue your course creation tasks using […]
Echo360 (EchoSystem Server) maintenance complete (4 AM on 10/21)
The EchoSystem Server maintenance was successfully completed at 4AM this morning and Echo360 capture and playback capability has been tested. Thank you for your patience during this important content migration.
LON-CAPA Maintenance – October 19, 2017
The Learning Systems Team will be performing maintenance on LON-CAPA on Thursday, October 19, 2017 from 6:00am to 10:00am. The LON-CAPA application will be upgraded to version 2.11.2. LON-CAPA will be unavailable during this time. Please let us know if there are any questions or concerns regarding this important upgrade. Thank you for your continued cooperation! (Contact: […]
SafeAssign Outage – Resolved
The outage of SafeAssign in Blackboard has been resolved. The Learning Systems Team and Blackboard Managed Hosting appreciate your patience during this time. Updated – 9/19/2017 3:00am
Kaltura Homepage Updates
The Kaltura MediaSpace homepage (https://vcu.mediaspace.kaltura.com) will be updated on October 1, 2017. The update includes a new color scheme and an updated, responsive webpage. Training documents should be updated prior to this date. If you have any questions or concerns, please contact Kaltura Support at kalturahelp@vcu.edu.