New macOS Sierra (macOS 10.12) throws error for Chrome Browser
The macOS Sierra (also known as macOS 10.12) is the latest operating system from Apple. Echoes from Blackboard or Echo360 User Interface will throw an error if using the Chrome browser while on this operating system.
Learning Systems is working with Echo360 support to provide a solution. In the meantime, the current workaround is to use Safari or Firefox viewing Echoes while using macOS Sierra.
The previous OS X El Capitan version does work with the Chrome browser.
However, it is important to note that Safari version 10 disables Adobe Flash player by default and it must be enabled to view echoes. The same with Firefox (enable plugin). See these links below if you have issues with Safari or Firefox viewing Echoes from a macOS Sierra computer.
https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html
https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html
Categories Echo360, Echo360 News