New Quick Reference Guide Available for RealSource (2026)
A 2026 Quick Reference Guide for RealSource is now available to help users quickly navigate common tasks and processes. You can access the guide directly in RealSource through the Quick Links section. What’s Inside the Guide The guide covers key RealSource functions, including: Access the Guide Find the Quick Reference (2026) Guide in the Quick […]
Guidelines for Using Candex to Make Payments
Candex is a useful tool for processing certain payments, but using it correctly is essential to avoid delays and compliance issues. Below are key guidelines to keep in mind when creating payments through Candex. Do Not Pay VCU Employees Through Candex Candex should never be used to pay VCU employees.Before submitting a payment, always confirm […]
Streamlined Wire Transfer Process Now Available
Treasury Services and Procurement services have launched an updated wire transfer procedure. This new workflow streamlines the submission process and reduces administrative back-and-forth for departments. The New Process The updated workflow allows you to submit everything in one place, rather than managing separate email chains. Important Reminders For full instructions and FAQs, please visit the […]
Countdown to Winter Break: Key Dates and Reminders
As the winter break quickly approaches, the university will begin its annual holiday closing period. To help you plan ahead and avoid last-minute surprises, we’ve prepared our Winter Closing Schedule, outlining when offices and services will be unavailable. Why This Matters Understanding the winter closing schedule allows you to plan your work, purchases, and communications […]
Update to the One-Time Payment Request Form
We’ve made an important update to the One-Time Payment Request Form to better support departmental and Accounts Payable (AP) needs. A new question has been added to the form: “Does this payment require a document to accompany the check?” If your department requires a document to be sent with the check, simply select “Yes” when […]
Winter Wrap‑Up 2025: Closing Schedule
As the holiday season approaches, the university will have a winter break closing period. To help you plan ahead, we’ve prepared our Winter Closing Schedule so you know when offices and services will be unavailable. Why This Matters Knowing the winter closing schedule helps you plan work, purchases, and other activities around the break. It […]
✉️ Quick Tip: Making Sure Your Emails Reach Candex Support
Keep your Candex requests moving smoothly To help ensure your payment or support requests reach Candex quickly, please send all messages to [email protected] using regular email delivery. Encrypted emails can’t be received or processed by the Candex Support team and may get stuck in their system — which could delay your request. This applies to […]
🛠️ RealSource Tip: Check Before You Add a Vendor
Before submitting a New Vendor Request in RealSource, take a moment to search first — the vendor you’re looking for may already be registered! Here’s a quick guide to walk you through the search process and submitting a request when needed: This is part of a growing set of RealSource tips we’ll be sharing regularly. […]
New Guidance on Credit Memos: Receiving Required Before Credits Can Be Applied
VCU Procurement Services is updating the way credits are handled in RealSource to improve transparency, compliance, and communication with departments. What’s changing? In the past, some credits were applied informally to offset the invoice. Moving forward, all credits will be entered into RealSource to offset invoiced items. Most importantly, when a department returns an item […]
Need Help in RealSource? Look for the Yellow Stars!
Navigating processes in RealSource got easier. Whether you’re new to the system or just need a quick refresher, yellow star badges are your built-in guide. What Are the Yellow Stars? You’ll find yellow star icons placed throughout RealSource. These aren’t just decorations—they’re interactive tools designed to help you complete your tasks smoothly. How to Use Them Whenever you see […]
