VCU Procurement Services

Fostering a community of financial advocacy at VCU!

Category results for: RealSource

Countdown to Winter Break: Key Dates and Reminders

As the winter break quickly approaches, the university will begin its annual holiday closing period. To help you plan ahead and avoid last-minute surprises, we’ve prepared our Winter Closing Schedule, outlining when offices and services will be unavailable. Why This Matters Understanding the winter closing schedule allows you to plan your work, purchases, and communications […]

Update to the One-Time Payment Request Form

We’ve made an important update to the One-Time Payment Request Form to better support departmental and Accounts Payable (AP) needs. A new question has been added to the form: “Does this payment require a document to accompany the check?” If your department requires a document to be sent with the check, simply select “Yes” when […]

Winter Wrap‑Up 2025: Closing Schedule

As the holiday season approaches, the university will have a winter break closing period. To help you plan ahead, we’ve prepared our Winter Closing Schedule so you know when offices and services will be unavailable. Why This Matters Knowing the winter closing schedule helps you plan work, purchases, and other activities around the break. It […]

✉️ Quick Tip: Making Sure Your Emails Reach Candex Support

Keep your Candex requests moving smoothly To help ensure your payment or support requests reach Candex quickly, please send all messages to [email protected] using regular email delivery. Encrypted emails can’t be received or processed by the Candex Support team and may get stuck in their system — which could delay your request. This applies to […]

🛠️ RealSource Tip: Check Before You Add a Vendor

Before submitting a New Vendor Request in RealSource, take a moment to search first — the vendor you’re looking for may already be registered! Here’s a quick guide to walk you through the search process and submitting a request when needed: This is part of a growing set of RealSource tips we’ll be sharing regularly. […]

New Guidance on Credit Memos: Receiving Required Before Credits Can Be Applied

VCU Procurement Services is updating the way credits are handled in RealSource to improve transparency, compliance, and communication with departments. What’s changing? In the past, some credits were applied informally to offset the invoice. Moving forward, all credits will be  entered into RealSource to offset invoiced items. Most importantly, when a department returns an item […]

 Need Help in RealSource? Look for the Yellow Stars!

Navigating processes in RealSource got easier. Whether you’re new to the system or just need a quick refresher, yellow star badges are your built-in guide. What Are the Yellow Stars?  You’ll find yellow star icons placed throughout RealSource. These aren’t just decorations—they’re interactive tools designed to help you complete your tasks smoothly.  How to Use Them Whenever you see […]

New Option for Amazon: Non-Catalog Orders Now Enabled (In Limited Situations)

We’ve heard you—and we’ve made a change. Historically, Amazon’s e-catalog in RealSource has not allowed departments to create non-catalog orders, making it difficult to pay valid invoices when a PO is closed or otherwise unavailable. That’s now changed. 💡 VCU departments can now create a non-catalog order to pay a valid Amazon invoice—but only in […]

🛑 Blackhawk Vendor Profile Temporarily Disabled in RealSource

Blackhawk recently purchased Rybbon and is in the process of merging the two organizations. You may see a note on Rybbon’s site that says, “We are now Blackhawk.” While that’s correct from a branding standpoint, only the Rybbon profile is currently active in RealSource at this time. 🎯 What to Do Now: 📌 Need Guidance?Visit Buy Gift Cards – VCU Procurement for step-by-step […]

Avantor/VWR Tile Updated in RealSource

Heads up! Avantor/VWR has updated their company branding, and you’ll now see their new logo on their RealSource punchout tile. 🆕 What Changed: ✅ What’s the Same: We’re always working to keep your supplier connections up to date. If you have questions, contact the RealSource team at [email protected].

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