Kaltura Performance Issues and Infrastructure Changes this Weekend (8/29/20)
Hello from Learning Systems, We hope this message finds you well. Kaltura MediaSpace, their integration servers for Blackboard and Canvas, as well as the Kaltura Management Server have all been experiencing intermittent outages over the last week. Our team has been in contact with the vendor and they have stated that several changes are being […]
Blackboard Faculty – End of Spring 2020 – Updates and Reminders
Greetings Blackboard Faculty, Welcome to the end of an absolutely different and challenging semester. We hope everyone is hanging in there and realize that you are doing your best given the situation at hand! We are here for you in the support of technology issues you might be having with Blackboard, Kaltura, and the integrations […]
Blackboard SaaS Migration – Extended until 11AM Sunday, December 22
We are working with engineers at both Blackboard and VCU and hope to get issues fixed before the final deadline of 11AM tomorrow morning (Sunday, December 22), if not sooner. Thanks again for all your patience as we work through this large conversion and all the many nuances that go along with the 20-year-old system.
Blackboard SaaS Migration – Extended until midnight
The migration from Blackboard Managed Hosting to Blackboard SaaS is taking longer than expected and will need to be extended until 12:00 AM, Sunday. Apologies for the delay but this 4-hour extension (beyond the original 8PM handoff) is necessary to ensure optimal configuration under the new environment. Thank you for your patience! Blackboard@VCU
Planned Maintenance/Outage for Mobile Apps
The Blackboard app and Blackboard Instructor app will be unavailable starting December 16, 2019 at 10:30 PM EST (UTC -5) until December 17, 2019 at 3:30 AM EST (UTC -5) for a scheduled maintenance update. Please access Blackboard Learn in a web browser during this five-hour window.
Blackboard service interruption – Resolved
We were notified by Blackboard of a service interruption between the hours of 2:30am and 4:30am this morning – Friday, November 15th, 2019. We apologize for any inconvenience. Regards, Blackboard Team blackboard@vcu.edu Issue resolved – 4:30am
Blackboard experiencing connectivity issues – RESOLVED
The Blackboard intermittent connectivity issue was resolved last night. —————————————————————————————————– Blackboard is currently experiencing intermittent connectivity issues. Learning Systems, VCU Networking, and Blackboard Managed Hosting are working to resolve this as soon as possible. Regards, Blackboard Team blackboard@vcu.edu
Blackboard Mobile Apps – iOS 13 Issues
Blackboard Mobile Apps – iOS 13 Issues With the release of iOS 13 Blackboard has identified multiple issues in both the Blackboard and Blackboard Instructor Apps related to: Errors when saving and submitting of assessments that contain files from cloud storage Incomplete display of content from system announcements These issues were not present in the final beta builds of iOS 13 and […]
Blackboard is now available
Blackboard is now available. There was an issue with the blackbaord.com DNS which caused service interruptions for multiple universities. Regards, Blackboard Team blackboard@vcu.edu
Blackboard Mobile Apps – iOS 13 Issues
With the release of iOS 13 Blackboard has identified multiple issues in both the Blackboard and Blackboard Instructor Apps related to: Errors when saving and submitting of assessments that contain files from cloud storage Incomplete display of content from system announcements These issues were not present in the final beta builds of iOS 13 and we believe they are regressions […]