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Wireless Presentation Issue continues

Good afternoon, After reviewing the deployment package extracted from one of the failed VIAs yesterday, we had another session with the VIA development team engineer this morning to implement an adjustment that they expected would address the issue.  The deployment of updates required communication to be reestablished between any VIAs that are offline with the management server. In […]

Update on Continued Wireless Presentation System Issues

Good afternoon Wireless Presentation Users, We wanted to give you an update on the situation with our wireless presentation systems.  This morning we had a lengthy session with the manufacturer’s development engineer. They expect something went wrong with the deployment package and have collected a copy of what the Via gateway received in order to analyze it […]

Wireless Presentation System Issues

We are currently working with the manufacturer of the wireless presentation system to identify and resolve an issue that is affecting several wireless presentation devices across campus. It is known to have affected most of the classroom presentation devices. Until we are able to address the issue, the wireless presentation system may not be available. […]

Spring 2021 Central Classroom Technology Faculty Survey

As each semester comes to a close, we like to assess the effectiveness of our classroom technology presentation systems in meeting our faculty’s instructional needs.  As this semester continued our charge to educate during the pandemic, it has also given us opportunities to look to the future of our educational spaces.  It is for this reason that […]

New Adobe Creative Cloud Pricing Starts May 15th

Starting May 15th, students can gain access to Creative Cloud for the summer semester for $7, and access for the Fall and Spring for $15 a semester in a deal that includes Photoshop, Premiere Pro, Illustrator, Animator, Audition and more, as well as free assets from the Adobe Stock library of graphics, photos and videos. […]

Central Classroom User Survey

As each semester comes to a close, we try and assess the effectiveness of our classroom technology presentation system in meeting our faculty’s instructional needs.  This semester has undoubtedly been challenging in several new ways and we know that these challenges brought new and creative uses of our classroom systems as faculty have had to adapt. […]

Is your Document Camera video feed looking strange?

Zoom: Uncheck “Mirror My Video” in video settings. For most users, “Mirror My Video” is a setting people leave on, so when you look at your webcam view of yourself it looks like you’re looking in a mirror. But if you use the document camera for written text, it will not look right. By going […]

Centrally Supported Classroom Technology Resources for Fall 2020

I wanted to update everyone with some resources that I hope will be helpful as you prepare to teach in one of our centrally supported classrooms.  A complete list of our central classrooms is available at go.vcu.edu/classroom-support Central Classroom Technology Support Hotlines If you have any questions about your classroom, would like to schedule a […]

Training Opportunity – Advanced Features of Zoom for Virtual Collaboration

As a follow-up to the “Basics” training this past April, which included over 100 attendees, a representative from Zoom will host an advanced session exclusively for VCU faculty and staff on Friday, Sept. 21, 12:30-1:30pm. A range of advanced features will be demonstrated and explained, followed by a Q&A period for live interaction. If you […]

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