February 2022 CIO Update
For this month’s entry, I would like to feature one of Technology Services’ more longstanding and critical services. VCU Emergency Notification Systems In addition to providing desktop support, the VCU TS Desktop Services organization maintains and supports the Emergency Notifications Systems (ENS) at VCU. By giving VCU Safety and Security staff the ability to provide […]
January 2022 CIO Update
We have certainly hit the ground running in 2022. Many exciting projects for the year are well underway. These include design and construction of the new Technology Operations Center, the migration of Banner to the Ellucian Cloud, implementing and supporting a new cloud-based data warehouse, and multiple other projects to support transformational innovation at VCU. […]
September 2021 CIO Update
Fall semester is in full swing with the “new normal” becoming even more well, normal. The term “hybrid” is one we use and hear often, whether we’re talking about instructional delivery, work arrangements, cloud technology, or higher education in general. For this month’s entry, I am featuring some of our infrastructure offerings as well as […]
August 2021 CIO Update
Welcome back to a new school year! While we are still greatly impacted by the pandemic, this year certainly feels a little more “normal” than last year. For this month’s entry, I feature two of our infrastructure services as well as mention Technology Services’ participation in VCU’s governance. VPN Overview VCU’s “RamsVPN” solution has provided […]
July 2021 CIO Update
As we prepare for the new academic year in August, I wanted to share a few updates on the tools available to support academics for the VCU community. Adobe Creative Cloud will continue to be available to VCU students at a deeply discounted rate. The license includes access to Adobe’s collection of applications for digital […]
May 2021 CIO Update
Graduating Student Survey For over a decade, VCU Technology Services (VCU TS) has surveyed new students each fall to understand what technologies our students rely on to begin their academic careers. We ask about what equipment they use, what they carry with them every day, and what services they use or want to see us […]
April 2021 CIO Update
As we approach the end of what has been a challenging Spring semester for all of us, I would like to highlight two large projects coming to a close as well as offer a reminder: Transition to Canvas: Final push Academic Technologies (AT) is heading into the final month of the two-year project to transition […]
March 2021 CIO Update
Here we are a year into the pandemic. While we definitely have reason to be optimistic and it is clear better times are coming for VCU, the pandemic continues to challenge us. Technology Services has continued to rise to the various challenges we face every day. I was delighted to see our own Barry Lanneau, […]
February 2021 CIO Update
Happy almost Spring! For this month’s entry, I’m highlighting an upgrade to one of our services: This January, the Desktop Services fixIT operation moved from its previous location in the old RamTech location on Grace Street to the new RamTech store located in the VCU Bookstore. The fixIT team will continue providing repairs for in-warranty […]
January 2021 CIO Update
Happy New Year! With the Spring semester just starting, I would like to highlight some changes to Google that will help to enhance our community’s virtual experience, and I will also feature one of our projects to enhance safety for those of us here in person. Google continues to add features to enhance remote collaboration […]