March 2021 CIO Update

Here we are a year into the pandemic. While we definitely have reason to be optimistic and it is clear better times are coming for VCU, the pandemic continues to challenge us. Technology Services has continued to rise to the various challenges we face every day. I was delighted to see our own Barry Lanneau, […]

February 2021 CIO Update

Happy almost Spring! For this month’s entry, I’m highlighting an upgrade to one of our services: This January, the Desktop Services fixIT operation moved from its previous location in the old RamTech location on Grace Street to the new RamTech store located in the VCU Bookstore.  The fixIT team will continue providing repairs for in-warranty […]

January 2021 CIO Update

Happy New Year! With the Spring semester just starting, I would like to highlight some changes to Google that will help to enhance our community’s virtual experience, and I will also feature one of our projects to enhance safety for those of us here in person. Google continues to add features to enhance remote collaboration […]

December 2020 CIO Update

As the VCU Winter Break approaches, I want to say THANK YOU to all of the IT staff across VCU who have played such a critical role in keeping VCU running, making VCU safe, and supporting tens of thousands of people learning, working, and receiving care. This year has certainly demonstrated how critical technology is […]

November, 2020 CIO Update

I hope everyone had a safe and relaxing Thanksgiving holiday! This month I would like to highlight the Campus Card Services area of Technology Services, which has been particularly challenged this year. Campus Card Services Navigates the Pandemic When the COVID-19 pandemic forced the campus to move to remote learning and work, the Campus Card […]

October, 2020 CIO Update

Since this month is Cybersecurity Awareness month, I’d like to remind everyone of some easy ways to stay secure. I am also happy to highlight our expansion of Zoom services as VCU continues to operate in a much more virtual way. Cybersecurity Awareness Month Since the beginning of the COVID-19 pandemic, many of us have […]

September, 2020 CIO Update

As we continue the Fall semester in our state of “new normal,” I thought I would share how the IT Support Center has adapted to operating in our current environment as well as highlight a now 10 year-old service. The IT Support Center In A Pandemic In a normal environment, the IT Support Center (ITSC) […]

July 2020 CIO Update

As we approach the beginning of what will be a very different academic year, I thought I would highlight some major changes that we’ve been involved with over the summer in Technology Services. Construction on Campus  Below touches on progress made in a few of the many network expansion projects we are working on, but […]

June, 2020 CIO Update

Happy Fiscal Year End! For this month’s entry I will take a break from COVID-related projects and focus on one highlight from this fiscal year and one of our largest projects moving into next fiscal year: ITCC Year 1 Today marks the last day of the inaugural year of the Information Technology Career Community (ITCC).   Following […]

April, 2020 CIO Update

Here we are at the end of Spring semester and the end of our first full month in COVID-19 quarantine mode. Thanks to everyone’s hard work, particularly those designated employees who are still physically on-site every day, Technology Services continues to serve the needs of students, staff, faculty, and the Health System in both “normal” […]