April, 2020 CIO Update

Here we are at the end of Spring semester and the end of our first full month in COVID-19 quarantine mode. Thanks to everyone’s hard work, particularly those designated employees who are still physically on-site every day, Technology Services continues to serve the needs of students, staff, faculty, and the Health System in both “normal” […]

March 2020 CIO Update

If you can read this, in addition to thanking a teacher, thank an IT professional.  Today’s circumstances are certainly a reminder of how reliant we are on technology and the crucial role technology can play in extreme circumstances.  When I reflect back on the past few weeks and see all that has been accomplished by […]

February 2020 CIO Update

Happy almost Leap Day!  For this month’s entry, I am sharing some information on the remote parts of our campus network, and I’m also happy to highlight a new wireless presentation solution recently introduced by Academic Technologies. Wide Area Networks VCU Network Services recently completed the migration of circuits supporting ten remote sites to a […]

January 2020 CIO Update

Well, here we are in 2020!  We have started the new semester and year with several changes and initiatives. Below please find information on a few of them: VCU Mobile Expansion Two new modules, Facilities Self Service and Leave Calculator have recently been added. Facilities Self Service allows you to put in a new service request […]

December 2019 CIO Update

Best wishes for the holiday season!  I hope all my colleagues are able enjoy some time off, and I am particularly thankful (as I know all of the VCU community is) to those working over the holidays.  This month, I feature two initiatives that represent great progress for Technology Services: Kaltura Classroom Academic Technologies recently […]

November 2019 CIO Update

I hope everyone had a peaceful Thanksgiving holiday filled with friends and family.  In this month’s entry, I thought I would highlight two important initiatives that benefit the VCU community. Information Security Heroes In the world of cybersecurity, many cybercriminals gain their foothold in an organization through the exploitation of vulnerable websites/web applications or the […]

October 2019 CIO Update

Happy Halloween!  Hopefully, the first item below, a change in which the way we operate the Blackboard system, will be anything but scary.  And I know the other item, an update on some of our service improvement initiatives, is definitely not scary (though there are major changes coming): Blackboard SaaS Migration – Starting 12/19/19 Expected […]

September 2019 CIO Update

Happy Fall!  The leaves are starting to change but the temperature not so much. Hopefully, soon we’ll be a little cooler…  For this month’s entry, I’d like to share the initial results of our service review initiative as well as highlight a service enhancement. Service Review Initiative: As those of you who work in Technology […]

August 2019 CIO Update

Welcome to the new academic year!  The Technology Services team was hard at work over the summer months preparing for the fall.  Many infrastructure upgrades and improvements were completed and several new technology initiatives were prepared for pilots or full implementation. New Service for Residential Student Wireless Residential students have long been requesting that the […]

July 2019 CIO Update

I’m sometimes asked by people who work outside higher education what we do with all that “downtime” in the summer.  Well, we certainly don’t stop working and in fact, summer gets extremely busy as we complete projects and other work that’s harder to accomplish during the regular academic year.  Below are three examples of what […]