June 2025 CIO Update
Summer is now in full swing, with TS teams working to complete multiple projects in time for the start of the fall semester. Applications are being developed and enhanced, classrooms are being refreshed, and infrastructure is being upgraded. We also have teams working on processing pay increases and preparing for fiscal year end closing. Of […]
May 2025 CIO Update
Another academic year is in the books and we are now in the full swing of preparing for next fall. This month, I want to highlight RamsCentral. Not only am I excited for all of the substantial improvements we are making in IT Service Management with this tool, but I am even more excited that […]
March 2025 CIO Update
As we move through Spring semester, I thought I would share a few important reminders for the community. Kicking off a Digital Spring Cleaning Spring has sprung, and you know what that means… Spring cleaning! Just like your own home, your VCU network drives and Google Workspace account may begin to accumulate extra items, such […]
October 2024 CIO Update
Happy Halloween (almost)! I look forward to attending Tech Fair on 10/30 and 10/31 and am excited to interact with colleagues I don’t get to see in person as often as I would like. For this month’s entry, I feature one service that has just launched and one service that is sunsetting (but also has […]
September 2024 CIO Update
Happy Fall, y’all! As I write this it’s still 85 degrees out, but it is definitely starting to look like Fall here at VCU. We are now in the home stretch of our network and data center migration from the Pocahontas building to the new Technology Operations Center, and we continue to make progress on […]
August 2024 CIO Update
As we embark together on another new academic year, VCU Technology Services (VCU TS) continues to collaborate with our partners from around campus to support many facets of campus life. Whether it be a classroom lecture, a nightly study group, a pick up game in the gym, a campus internship, or grabbing a snack before […]
July 2024 CIO Update
Apologies for the delay in posting this entry. July was an eventful month! Below I discuss a major IT disruption that affected VCU, and I also feature an update on a cost saving and sustainability innovation in our classroom technology area. Global IT Disruption In the early hours of a Friday morning this month, a […]
June 2024 CIO Update
Happy Fiscal Year End! First, thank you to all of the Technology Services staff working diligently and often outside of normal business hours (even more than usual) to make sure the current fiscal year closes and the new one starts with no issues. This is extremely important to our partners across VCU and is crtitical […]
April 2024 CIO Update
Happy Spring! This month, I’d like to feature a significant change to our web application infrastructure as well as some updates on major projects. New Dyn System / Docker For a decade, many of VCU’s most prolific web applications have been stored on an unassuming server cluster called “Dyn”, alongside its sibling, “sDyn.” As the […]
February 2024 CIO Update
Happy Leap Day! For this month’s report, I would like to highlight a fairly large change we are instituting next month to enhance security while continuing to modernize our authentication systems and processes. Embracing Enhanced Security: Transitioning to DUO Universal Prompt with Verified Push As we navigate the evolving landscape of cybersecurity, it’s paramount that […]