November 2025 CIO Update
I sincerely hope everyone had a wonderful Thanksgiving holiday! I know we are all looking forward to the Winter closing, and while many of us will continue to be working for at least part of this time, I hope all have a chance to recharge and enjoy time with family and friends. For this month’s […]
September 2025 CIO Update
Thanks to an amazing team effort, the start of the Fall semester went remarkably smoothly with no major issues occurring. This was achieved while launching multiple new services and improving existing ones. I know our students, faculty, and staff are deeply appreciative of the service and support they receive, and I am thankful for all […]
August 2025 CIO Update
As we embark together on another new academic year, VCU Technology Services (VCU TS) continues to collaborate with our partners from around campus to support many facets of campus life by providing critical services to students, faculty, staff, and the extended VCU community. One of the most critical components of this mission is to support […]
June 2025 CIO Update
Summer is now in full swing, with TS teams working to complete multiple projects in time for the start of the fall semester. Applications are being developed and enhanced, classrooms are being refreshed, and infrastructure is being upgraded. We also have teams working on processing pay increases and preparing for fiscal year end closing. Of […]
May 2025 CIO Update
Another academic year is in the books and we are now in the full swing of preparing for next fall. This month, I want to highlight RamsCentral. Not only am I excited for all of the substantial improvements we are making in IT Service Management with this tool, but I am even more excited that […]
March 2025 CIO Update
As we move through Spring semester, I thought I would share a few important reminders for the community. Kicking off a Digital Spring Cleaning Spring has sprung, and you know what that means… Spring cleaning! Just like your own home, your VCU network drives and Google Workspace account may begin to accumulate extra items, such […]
October 2024 CIO Update
Happy Halloween (almost)! I look forward to attending Tech Fair on 10/30 and 10/31 and am excited to interact with colleagues I don’t get to see in person as often as I would like. For this month’s entry, I feature one service that has just launched and one service that is sunsetting (but also has […]
September 2024 CIO Update
Happy Fall, y’all! As I write this it’s still 85 degrees out, but it is definitely starting to look like Fall here at VCU. We are now in the home stretch of our network and data center migration from the Pocahontas building to the new Technology Operations Center, and we continue to make progress on […]
August 2024 CIO Update
As we embark together on another new academic year, VCU Technology Services (VCU TS) continues to collaborate with our partners from around campus to support many facets of campus life. Whether it be a classroom lecture, a nightly study group, a pick up game in the gym, a campus internship, or grabbing a snack before […]
July 2024 CIO Update
Apologies for the delay in posting this entry. July was an eventful month! Below I discuss a major IT disruption that affected VCU, and I also feature an update on a cost saving and sustainability innovation in our classroom technology area. Global IT Disruption In the early hours of a Friday morning this month, a […]