Kaltura Service Alert – Resolved
Resolved – The issue was resolved following the fixes that were deployed at Sep 26, 13:29 UTC. Our technical teams have looked into the issue and marked it as resolved.
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Service Update
This is to update you that Kaltura support is performing a database index rebuild which is currently under QA. We expect code deployment in the upcoming hours. Please await an update about the progress.
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Kaltura has identified issues related to playback. Users may experience various symptoms including but not limited to player errors, issues with player loading (black screen), In-video quiz questions not loading, etc.
The possible root cause has been identified, Kaltura teams are working to confirm and provide a solution.
Categories Kaltura, Private