Your @alumni.vcu.edu questions answered
This information applies only to alumni who graduated from VCU since 2009 with a Google @mymail.vcu.edu account. If you are impacted, you would have received an email from Doctor Gee.
Will messages sent to my @vcu.edu and @mymail.vcu.edu email arrive in my @alumni.vcu.edu account?
Yes, your current VCU email will be forwarded to your @alumni.vcu.edu account. You should use @alumni.vcu.edu for any new subscriptions or key communications to assure delivery long term.
How long will I have access to my current @mymail account?
Your @mymail.vcu.edu account will remain available until May 17, 2021.
When will email begin to arrive in my new @alumni.vcu.edu account?
On March 31, all email addressed to your @vcu.edu, @mymail.vcu.edu and @alumni.vcu.edu will arrive in the alumni account unless you have an active student or employee role. You can log in to your @vcu.edu or @mymail.vcu.edu account to transfer email and documents until May 17.
Will my @alumni.vcu.edu account remain active if I don’t use it?
To keep your account active, please sign into your account via a web browser at least once annually. Each year, reminders will be sent weekly in December, and accounts not accessed will be notified and then removed on the last day of January. This is in accordance with the VCU Alumni Email Standard.
Can I forward my @alumni.vcu.edu account to another account?
Yes, you can do this in your settings by following these steps from Google support. Even though you are not reading email in your alumni account, you are still required to log in once a year for it to remain active.
What if I am an alumnus and am currently employed at VCU? What if I am an alumnus and a current VCU student?
VCU Health employees, VCU faculty, staff, affiliates and students with active employee or student accounts will continue to have email directed to their employee, student or VCU Health account. You can log in to your @alumni.vcu.edu account, too. Email addressed to eID@vcu.edu will arrive in your employee account. Email addressed to eID@alumni.vcu.edu address will be delivered to your alumni account. When you leave employment, email addressed to eID@vcu.edu will arrive in your alumni account.
I am a School of Dentistry graduate. Why can’t I transfer my @vcu.edu emails, files and data to an @alumni.vcu.edu or another personal email?
The School of Dentistry has an established policy that prevents students from migrating data from their vcu.edu email. This policy is necessary to prevent potential widespread HIPAA violations. Email forwarding is available and will be configured automatically. Any emails that are sent to either an @vcu.edu or @mymail.vcu.edu account will automatically forward to the new @alumni.vcu.edu account. There is no configuration needed by dental students.
Do you have questions about moving your data from your student account to your alumni account? Questions about account changes or password resets? Visit the Collaboration Services “Email Help” page.