Rita Chapman and Isac Crouch Win Staff Service Awards
Congratulations to Rita Chapman and Isac Crouch, the winners of this year’s Staff Service Award! Every year two members of the School of Nursing staff are selected for exceptional performance and unique contributions to the school. A committee consisting of last year’s awardees Deborah Lewis, administrative professional, and Samantha Mitchell-Dix, education support specialist, reviewed the nominations and selected recipients based on one or more of the following criteria: leadership qualities, achievement, commitment, creativity, job performance, problem solving, workplace service and community service.
Rita Chapman, the receptionist in the lobby of the School of Nursing, answers incoming calls, takes messages, receives mail, answers student questions, and greets and directs visitors in the school. She also supports the Office of Enrollment and Student Services and the Community Nursing Organization. Chapman has spent most of her career working for senior level management. She has supported three corporate presidents and worked in the economic development office during former Governor Allen’s term. Her last position before joining the School of Nursing was working with the president of Circuit City. A reservist with the Virginia Department of Emergency Management’s Emergency Response Team, she has been an emergency response volunteer for eleven years beginning with her membership in the Civil Air Patrol. She continues her Civil Air Patrol membership and her training as an emergency services first responder.
Isac Crouch, an information technology specialist, provides IT support for faculty, staff and students. He independently troubleshoots daily IT issues, and is responsible for deploying and maintaining the computer lab and the computers in the Clinical Learning Center. Crouch is certified to repair Dell, HP, Lenovo and Mac computers and is currently pursuing Microsoft Certification. Crouch works directly with the director of Academic and Administrative Technology to coordinate hardware and software upgrades. He performs on-site hardware repair and maintains IT vendor certifications. Crouch graduated from VCU in 2007 with a degree in broadcast journalism.
