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Category results for: Canvas Issue

Canvas Loading Issue – Resolved at 2:43pm

Started on Sep-21 at 2:16PM Affected Services:Teaching & Learning/Canvas Message: Our service provider for Canvas is currently experiencing an issue which is affecting customer’s ability to login, load or access content.  We will resolve this incident once we have received confirmation the issue has been resolved from our service provider.  Please contact the IT Support Center […]

Canvas Docviewer Page Errors – Resolved

Starting May 13th, Canvas began having some on and off issues involving their Docviewer Page. Because of this issue, you may have experienced errors in your gradebook/speedgrader and other areas of Canvas when trying to access documents. We do apologize for the inconvenience. As of recently, the issue has been reported as Resolved and with […]

Canvas Known Issue – Pages Not Loading

Canvas is currently experiencing an issue where various pages, most reported being the Gradebook, are not loading. This issue is due to having the browser Chrome 96 on a Windows OS. The most reliable workaround is to use a different browser (i.e. Firefox). For more information and updates to this issue, visit the related Canvas […]

Resolved: Canvas Login/Loading Issue

This issue appears to have been resolved around 10:29 am. Canvas appears to be experiencing login and/or loading issue. Canvas engineers are currently investigating this problem. Go to the following links for updates https://status.ts.vcu.edu/ and https://status.instructure.com/ We apologize for the inconvenience and thank you for your patience! Learning Systems

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