Reminder: Collaborate Ultra is Going Away with Blackboard
Currently, Collaborate Ultra is integrated with Canvas but it is part of the Blackboard suite of tools and will no longer be available once Blackboard has been decommissioned. As an alternative, Zoom has been established as VCU’s official desktop conferencing solution to support remote instruction and collaboration. Zoom accounts are available to anyone with a valid […]
End of the 2021 Spring Semester Reminders
Greetings VCU Faculty, We hope your Spring 2021 semester has gone smoothly. Learning Systems would like to thank you for your continued support as we move forward through the final stage of our Blackboard to Canvas LMS transition. Here are some reminders of events and procedures that we’d like you to be aware of as […]
Collaborate Ultra is Going Away with Blackboard
Currently, Collaborate Ultra is integrated with Canvas but it is part of the Blackboard suite of tools and will no longer be available once Blackboard has been decommissioned. As an alternative, Zoom has been established as VCU’s official desktop conferencing solution to support remote instruction and collaboration. Zoom accounts are available to anyone with a valid […]
Blackboard Faculty – End of Spring 2020 – Updates and Reminders
Greetings Blackboard Faculty, Welcome to the end of an absolutely different and challenging semester. We hope everyone is hanging in there and realize that you are doing your best given the situation at hand! We are here for you in the support of technology issues you might be having with Blackboard, Kaltura, and the integrations […]
Blackboard Collaborate – Unable to dial-in
Some users may be experiencing a busy or unavailable signal when trying to join a session via their phone. Blackboard Collaborate is aware of this issue and are working to increase our dial-in capacity for sessions, as we know this is an important feature.
Support for a rapid transition to online instruction at VCU
Greetings Blackboard Faculty, Learning Systems will be partnering with Online@VCU and offering support as faculty move to online instruction during COVID-19. Highlighted below are references to resources that can be used within the LMS (Blackboard) in the hopes that this will help to ease the quick transition to teaching online. For instructional support, you can […]
Blackboard SaaS Migration – December 19, 2019 at 8am to December 21, 2019 at 8pm
More information about the move to Blackboard SaaS can be found here: Blackboard Migration – December 19th, 2019
Collaborate Ultra Large Event Request
Important Blackboard Collaborate Update — Please notify Learning Systems of any large events that may have over 250 concurrent users. Our support team needs at least 72 business hours prior notice to prepare system resources for the event. Thank you!”
Blackboard Collaborate Maintenance – Sunday, August 5th, 2018
We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Sunday, August 5th, 2018 Begin Time: Sunday, August 5th, 2018 12:00am US Eastern (UTC/GMT-4) End Time: Sunday, August 5th, 2018 10:00am US Eastern (UTC/GMT-4) Details: Please note, On Sunday, August 5th, 2018, all Collaborate Original and Collaborate Ultra services will be unavailable during these infrastructure maintenance windows. […]
Known Issue: Collaborate Ultra session attendees using Firefox version 61 and above
Issue Description: Collaborate Ultra session attendees using Firefox version 61 and above cannot be heard by other session attendees. Expected result: the Firefox user is heard by others in the session. Actual result: the Firefox user is not heard by others in the session. Session attendees using Firefox 61 and above cannot be heard by […]