Blackboard Status (Sat. Feb. 14, 2009 12:30pm) – System Back On-Line
Blackboard Status (Sat. Feb. 14, 2009 12:30pm) – System Back On-Line
Update: The Blackboard system is back up and running as of Saturday, Feb. 14 at 12:35pm. Please note that we had to go to the “failover” database and it may be slower then the “production” database. The plan will be to fix the “production” database and go back to it. Depending on a number of factors we may not be able to wait for the next scheduled downtime to go back to the “production” database. We will do our best to give notice if we are going to take the system down before the next scheduled maintenance (Feb. 27 – 4pm to midnight).
What happened: The Blackboard (Bb) system was down due to a problem with a patch to the database operating system that occurred during the regularly scheduled maintenance on Friday night (Feb 13, 2009). We do our best to test patches before they are applied by installing them on two different Bb environments (development and test). The application of the patch was successful in the Bb development and test environments but acted differently when applied to production.
Report any problems to [email protected] or call the Help Desk at 804-828-2227.
We appreciate your understanding,
The Blackboard Team