Bb Collaboration tools – experienced problem on Tuesday (January 30, 2007)
We experienced a problem again with the Bb Collaboration tools (Communication button – Collaboration – Virtual Classroom/Chat) on Tuesday, January 30.
We implemented a fix last night (Tuesday) and it appears to have fixed most of the problem. We think at this point the Internet Explorer is working better then Firefox for this feature.
Please contact the Help Desk if you are experiencing problems using the tool.
Technology Services Help Desk Contact Information
Phone: 828-2227
Email: [email protected]
Help ticket: http://www.ts.vcu.edu/helpdesk/