Category results for: calling the helpline
Making the Call: A Compliance Case Study
This month’s Compliance Case Study is a follow-up to last month’s post. When we last left Ayana, she had decided to call the VCUHelpline to report her supervisor’s behavior. Let’s listen in on the call to see what happened: The People: Ayana – An employee in a department at the university Call Center Agent – […]
Fear and Loathing in the Workplace: A Compliance Case Study
The People: Ayana – An employee in a department at the university Carlos – Her teammate Dr. Curry – Their supervisor and department head The Setting: An office in a department at the university The Event: As Ayana opened the door to walk into the office, she wondered what the day would be like. She […]