IMPORTANT RAMS-IRB Communication Issue
IMPORTANT -PLEASE READ
RAMS-IRB COMMUNICATION/NOTIFICATION ISSUE
It has come to our attention that the IRB communication/notifications generated from RAMS-IRB (and sent from IRBPANEL email accounts), may have been marked by Google as span, and therefore delivered to the recipient’s Spam folder. This includes items such as IRB review determination letters, as well as other correspondence that typically comes through RAMS-IRB.
The most likely reason these may be placed in Spam is due to the high volume of communications generated by RAMS-IRB, as high volume can be an indicator of spam.
Having recognized this issue, we would like to take this opportunity to remind investigators and study staff of the need to review spam folders daily for validity. Marking these items as “not spam” will enable Google to “learn” to not place such correspondence in the spam folder.
Categories Announcements and Updates, Education and Training, Uncategorized