Spring 2023 Classroom Technology Survey
Please take our classroom technology survey designed to collect feedback from the faculty using our classroom technology. If you taught in one of our central classrooms during the spring 2023 semester, please consider clicking the link below to take our survey. Thank you! https://forms.gle/tUBEsrK7CRJnmKCB6
Fall 2022 Central Classroom Technology Survey
It’s that time of year again! If you are a faculty member who teaches in one (or multiple) of our centrally managed classrooms on the Monroe Park or MCV campuses we need to hear from you! The following survey will be live from December 9th, 2022 until January 16, 2023. It covers topics like, “How […]
Zoom Restored
From our Zoom Administrator: “Access has been restored to VCU Zoom. You should be able to log in at vcu.zoom.usAt this point, the exact nature of the outage is still unknown, but it seems to have affected a large number of Zoom users including other VA universities and is not limited to Zoom itself but affects […]
VCU Zoom Inaccessible
From our Zoom Administrator: "VCU Zoom is currently inaccessible for unknown reasons. We are working with the vendor to find a solution asap. In the interim, please consider using Google Meet as an alternative for your classes and meetings. We will keep you updated as soon as we know more." Further updates will be posted […]
Spring 2022 Central Classroom Technology Survey
Greetings Faculty, The link below is to our survey that gives you the opportunity to provide feedback related to the effectiveness of the technology in Central Classrooms as well as your satisfaction with our team’s service and responsiveness. The feedback you give to this survey weighs heavily on future technologies we integrate into spaces moving […]
Network Service Maintenace Update
Network Services worked with representatives from the University Computer Center and the vendor to insert the replacement equipment into operation overnight. The router is operational but the teams will continue monitoring over the next few days and will likely make additional configuration changes. Please contact the IT Support Center at itsc@vcu.edu or 804.828.2227 should any issues arise […]
Network Services Maintenance Scheduled for March 1
Network Services will be replacing a network router on Tuesday, March 1, at 2 a.m. The four-hour scheduled maintenance window may disrupt network and telephone services and access to some VCU services. Telecommunications Services is working with their customers to ensure that telephone services will still be available for some campus services. To monitor the […]
Wireless Presentation System Issues
As of 4 pm today, we believe that all wireless presentation systems in Centrally Supported Classrooms have been restored to proper functionality. We are actively going through all of them to verify as the room schedule allows. Feel free to resume the use of the wireless system. While we believe the issue has been resolved, […]
Wireless Presentation System Update
Good afternoon, After another long day of troubleshooting, I believe we have found a stable solution to our issue. We have tested multiple central devices that have remained stable for the better part of the day. Given the nature of the previous issue (not presenting itself immediately all the time), we are monitoring these devices […]
Wireless Presentation Issue continues
Good afternoon, After reviewing the deployment package extracted from one of the failed VIAs yesterday, we had another session with the VIA development team engineer this morning to implement an adjustment that they expected would address the issue. The deployment of updates required communication to be reestablished between any VIAs that are offline with the management server. In […]