Office of Institutional Equity, Effectiveness and Success

Strengthening and advancing diversity, equity and inclusion at Virginia Commonwealth University

The VCU Cabell Library lit up at night against a vibrant blue sky..

Core values of “empathy, humility and gratitude” are fundamental to the program’s human-centered approach to civil rights.

In its first comprehensive annual report published this week, VCU’s Equity and Access Services (EAS) office outlines a human-centered approach to creating a more inclusive, equitable and fair learning, living and working environment at VCU.

EAS serves as the primary civil rights compliance office at VCU and includes four civil rights-oriented programs: ADA and accessibility, equal opportunity and affirmative action, safety and protection of minors, and Title IX.

“Operationally, I have instituted collaborative decision-making into our seven pillars of civil rights compliance model,” states Cleo Magwaro, the associate vice president of institutional equity in the Office of Institutional Equity, Effectiveness and Success, in the report’s introduction. The model leverages team member subject matter expertise as key in compliance decision making. The operational approach creates a “compliance safety net” with redundancy and oversight that ensures effective operations across the department.

The seven pillars which are the vehicle for compliance within Equity and Access Services’ human-centered approach are:

  • Standards and Procedures
  • Response and Prevention
  • Enforcement and Discipline
  • Reporting
  • Monitoring and Auditing
  • Outreach and Support
  • Oversight

For more details and the full text of the report, click here.

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