New Zoom Account Creation Procedure
As of today, all VCU Zoom accounts are being issued as “Licensed”. It is no longer necessary for users to fill out a request ticket. They simply log in at vcu.zoom.us with their VCU eID and password, and their account will be provisioned. Users still working with a “Basic” account should log out and back in again to get their new “Licensed” credentials.
If anyone is running the Zoom Mobile app on a phone or other handheld device, the app usually retains their login and runs in the background. They will need to log out of the app, and log back in (using the “SSO” option) and should see their upgrade to “Licensed” indicated in the app. The same applies to anyone using the desktop client. They should check to see if they are listed as “Licensed” and if not, log out and back in again using the SSO option.
If users normally access Zoom via the company website at www.zoom.us, they should now log in at vcu.zoom.us at least once to perform the license upgrade. After that, they should have access to “Licensed” status regardless of which URL they use to login.
Zoom Cloud Recording is enabled for all non-HIPAA accounts. (HIPAA accounts are restricted from Cloud recording to ensure compliance with HIPAA regulations.) Instructions for cloud recording are in the askIT knowledgebase.
All departments in these MBUs are covered under HIPAA and no recording is available:
Medicine
Nursing
Pharmacy
VP Research
VP Health Sciences
Massey Cancer Center
College of Health Professions
Plus these individual departments:
Psychology
Partnership for People with Disabilities