Updated! Adobe Expired Licensing Notices / Change-Over
Updated 6/3/2025!
The Academic Technologies team has now completed VCU’s Adobe enterprise agreement renewal! Any “Expired Licensing” notices for Adobe Acrobat Pro, Adobe Creative Cloud, and other Adobe software products (see screenshot below) should now be resolved and you should not see this messaging any longer.
As part of this agreement renewal, Adobe has provided new product licenses which are equivalent to existing licenses. VCU accounts are being automatically migrated to these new licenses before Friday, June 6th. If you already have an Adobe software license associated with your VCU email address, your account will transition automatically to a new license. You may receive one or more emails from Adobe which are automatically sent once changes are made to your account. You may also need to sign-out of your VCU Adobe account and sign-in again. For more details about this update and email notifications from Adobe, please visit https://adobe.vcu.edu/access-licensing/change-over.
If you are still seeing the “expired license” notice, if you are unable to sign-in to your VCU Adobe account using your VCU email address (only using the @vcu.edu email domain; @vcuhealth.org accounts are NOT valid or Adobe licensing), or if you are unable to use your Adobe software license, please reach out to us by emailing [email protected] or by submitting a ticket at https://go.vcu.edu/adobe/help using the appropriate category.
Categories Adobe, Changes, Known Issues, Updates