Network Performance Issue

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VCU Technology Services (VCUTS) has received feedback concerning network performance via the VCUTS Help Desk, email, and other communication channels.  Keith Deane, Associate Director for Network Services provides the following update:

VCUTS Network Services is aware that the VCU data network is currently experiencing intermittent performance issues with both internal (VCU only) and external (Internet) traffic. We have been working with our equipment vendors over the last two weeks to determine the cause of these problems. To date, we have made configuration changes that have positively impacted some services but issues remain. Network Services is aggressively working with our vendors to determine the cause of these issues and develop the appropriate solutions.

Please contact the VCUTS Help Desk with any questions at 828-2227 or via email at help@vcu.edu.

About This Entry

Nov
6
2009
Published on Friday, November 6 2009 at 09:44 AM by Sam Kennedy in the Technology Services: From Our Mailbag blog.
Categories: General Comment

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