General TS Updates Archives

Nov
10
2009

Depends On The Topic »

Sometimes you know what you are looking for but you are not real sure. A helpful feature on the VCU Technology Services website can assist with this "I think I know what I am looking for but I am not so sure" feeling. Check out the topics list.
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Sep
9
2009

New Services For A New Year »

VCU Technology Services rolled out a number of new services this fall that provide their own unique set of benefits but in the aggregate they promote ease of use, better access to information, more ways to access resources, and creates a safe online environment for the VCU community.
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Jul
8
2008

July IT Professionals Forum This Thursday »

The IT Professionals Technical Forum is Thursday, July 10th at 10:30 a.m. The two sites are Cabell B35 and Sanger B1-020. We look forward to seeing you there. The agenda for this month's meeting follows: - Welcome - Labstats and pGina, the alternative login to the eID Authenticator - Virginia...
Posted by Sam Kennedy in the Technology Services blog.
Jan
22
2008

Banner Self-Service Users to accept Terms of Usage starting Jan 30 »

In order to comply with State and University information security policies, all Banner Self-Service users will need to "accept" terms of system use annually. The Terms of Usage page will appear at login starting on January 30th, and users will need to click "Continue" to access Self-Service. The Terms include...
Posted by Sam Kennedy in the Technology Services blog.
Dec
20
2007

Techonology Services Technology Guide Available Online »

The 2007 Technology Guide is available in PDF form online for download. Find all you need to know to traverse the technology landscape at VCU. Click here to get your copy today! We have some copies still available. Contact Hope Adams (804) 828-3653 if you would like a copy or...
Posted by Sam Kennedy in the Technology Services blog.
Nov
9
2007

UPDATE: Do you want a FREE $5 Starbucks Gift Card? Are you a STAFF member? We NEED your INPUT! »

UPDATE: We want to thank everyone who volunteered to participate in the staff focus groups. Both sessions are filled. Faculty & student focus groups will be taking place after the beginning of the spring semester. If you’re staff & answered yes, you’ll want to register today for one of the...
Posted by Hope Adams in the Technology Services blog.
Aug
28
2007

"Where did you take that?" Email Scam »

Various members of the VCU community have received emails from what looks like a trusted internal source with the subject line of "Where did you take that?". The email includes a link that looks like it will take you to YouTube.com. In fact this link will take you to a...
Posted by Sam Kennedy in the Technology Services blog.
Aug
23
2007

Microsoft Vista and Office 2007 Compatibility Issues and Resources »

The release of Microsoft Vista and Office 2007 has brought with it a few challenges for faculty and students at VCU. Students are arriving on campus with new computers running the Vista operating system and Office 2007. Technology Services has compiled some tips and tricks to address possible problems using...
No Comments | Posted by Hope Adams in the Technology Services blog.
Jul
10
2007

High Performance Parallel Computing Bootcamp »

This course, hosted at the University of Virginia, will introduce participants to the basics of high-performance parallel computing and the national cyber-infrastructure. The course is targeted at graduate students, staff, and faculty with a computational science and problems that demand high performance. The program takes place August 7-10 & August...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Jul
10
2007

ePhone Update For Week of July 9 »

Technology Services begins installation of the university's new phone system in the Ambulatory Care Center, basement through third floor, this week. Occupants of these buildings click here for information regarding training sessions or to download training materials. If any problems should occur after installation, dial *90 or 827-8353 for assistance....
No Comments | Posted by Sam Kennedy in the Technology Services blog.
May
7
2007

Lenovo Thinkpad Selected For G2GMobile@VCU »

The Mobile Computing Initiative program, also known as G2GMobile@VCU, has selected the award winning Lenovo Thinkpad laptop as the signature product for the program. Thinkpad laptops have been setting the standard for mobile computing since their introduction by IBM in 1992. Lenovo purchased IBM's consumer PC business unit in 2005....
No Comments | Posted by Sam Kennedy in the Technology Services blog.
May
7
2007

ePhones Update For Week of May 7 »

Technology Services begins installation of VCU's new phone system in the VCUHS Medical Center buildings. Occupants of these buildings may click here for information regarding training sessions or to download training materials. If any problems should occur after installation, dial *90 or 827-8353 for assistance. Group 30 of the ePhones...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
May
7
2007

Strong Password Requriement For Faculty & Staff »

Last year a Standard for Strong Passwords requirement was established for the VCU eID to better secure the personal data of the VCU community. The first users to be required to meet this standard were the fiscal and personnel administrators at the University. This past spring students were required to...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Mar
19
2007

ePhones Update For Week of March 19 »

Technology Services begins installation of the university's new phone system in the Pocahontas and Robert Blackwell Smith buildings today, March 19. Occupants of these buildings may click here for information regarding training sessions or to download training materials. If any problems should occur after installation, dial *90 or 827-8353 for...
Posted by Sam Kennedy in the Technology Services blog.
Mar
12
2007

ePhones System Installation Update - Week of March 12 »

Technology Services begins installation of the university's new phone system in the help desk area of the Cabell Library and the Nursing Education Building today, March 12. Occupants of these buildings may visit http://www.ephones.vcu.edu/training.html for information regarding training sessions or to download training materials. If any problems should occur after...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Mar
7
2007

Is Your Phone Number Wrong in the VCU Directory? »

With the implementation of the new VCU phone system, some faculty and staff have new phone numbers. If your number is incorrect in the VCU directory on the web, then you can easily change it through Banner Self-Service (the same web site that you check for your pay and leave...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Feb
27
2007

ePhones Update For Week of Feb. 26 »

Technology Services begins installation of the university's new phone system in the Pocahontas and Robert Blackwell Smith buildings this week. Occupants of these buildings may click here for information regarding training sessions or to download training materials. If any problems should occur after installation, dial *90 or 827-8353 for assistance....
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Feb
26
2007

VCUCard Upgrade Takes Place March 13 - 15 »

VCUCard will be performing a system upgrade on March 13 - 15. During this time we will be unable to issue any VCU ID's. In addition CSVT's, pay-for-print stations, copiers, laundry, turbos, Verifones, bookstore interface, off campus merchants and vending machines will not be available for meal plans, RamBucks, School...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Feb
19
2007

University's New Phone System Installation Update »

Technology Services begins installation of the university's new phone system in the Valentine House, 1000 W. Franklin St., Lafayette Hall, 310 N. Shafer St., Grace Street Theater, the School of Engineering and the Hibbs Building this week, Feb. 19-23. Occupants of these buildings may click here for information regarding training...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Dec
14
2006

Classrooms to Get New Podiums »

Based on feedback from faculty, Dr. Joe Marolla, Vice Provost for Instruction, has tasked the Center for Teaching Excellence and Technology Services to develop a new standard podium design for centrally scheduled classrooms. This standard is to ensure that a PC, internet connection, and LCD projector be available for instructional...
No Comments | Posted by Hope Adams in the Technology Services blog.
Oct
26
2006

IE7 & Firefox 2 Hit The Streets »

Microsoft released Internet Explorer 7 last week and Mozilla followed up with their latest release on Tuesday. IE7 can be downloaded from Microsoft's site and will be included in their Windows automatic monthly updates after November 1. User Services' Desktop Support group has found that IE7 does not play play...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Oct
24
2006

Devices Attached To Network Ports Limited »

In an effort to enhance network security and allow for better network capacity planning Technology Services networking staff have begun a port security process that will limit the number of devices that can be attached to one network data port. The new VCUnet switch configuration restricts each network data port...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Oct
12
2006

Common 'problem' when viewing sites in Internet Explorer 6 on Dell laptops... »

-- it turns out that Dell ships the laptops with the resolution set to 120 dpi instead of the usual 96 dpi. Internet Explorer compensates by scaling the text and images. This makes the page look odd and sometimes breaks the layout. Firefox and other browser have no similar problem....
No Comments | Posted by Hope Adams in the Technology Services blog.
Aug
31
2006

Technology Services' Help Desk Updates its Phone System to Better Serve You »

In order to get you to the technician that can best assist you with your concern, the Technology Services' Help Desk has updated its Phone System to now give you two options as soon as you call in! Upon dialing our help line number, 828-2227, our very brief welcome message...
No Comments | Posted by Hope Adams in the Technology Services blog.
Jun
20
2006

The 2006 Lenovo ThinkPad Educational Tour Bus Visiting VCU on Wednesday, 6/21 »

The 2006 Lenovo ThinkPad Educational Tour Bus will visit VCU Wednesday,June 21 from 8:30-4:00. The bus will be parked in the QQ lot adjacent to the Technology Administration Building on the corner of Broad & Pine Street. All members of the VCU community are invited to visit and see the...
No Comments | Posted by Hope Adams in the Technology Services blog.
Jun
12
2006

Email With Numbers Only In Subject And Body »

Campus email users have been receiving a new variety of spam (junk e-mail) with a subject line containing a number (e.g., 1545453) and a message body containing another different number with fewer digits (e.g., 969). The messages do not contain any other text or attachments, and the From: and To:...
No Comments | Posted by Sam Kennedy in the Technology Services blog.
Apr
4
2006

April 11, 2006 is Technology Services Day »

Do you want to learn how to do your own podcast? Have you been thinking about buying a ThinkPad? Do you have a question about my VCU, or your VCUCard? Do you have e-mail or Help Desk questions? If you answered yes to any of these questions, or are just...
No Comments | Posted by Hope Adams in the Technology Services blog.
Mar
16
2006

Technology Services' Suggestion Box »

If you have any suggestions, comments or concerns that you would like to share, just click on the TS Suggestion Box located on the bottom of the Technology Services web page. Your messages will be forwarded to the applicable Technology Services' staff person(s)....
No Comments | Posted by Hope Adams in the Technology Services blog.
Mar
1
2006

Have questions? Need help? Check out the TS website... »

Need a long distance code? Want information on how to buy a computer, or how to change your password? Have you lost your VCUCard and need it replaced? Thanks to the new Technology Services web page (http://www.ts.vcu.edu) you can get the links you need to most of your questions by...
No Comments | Posted by Hope Adams in the Technology Services blog.

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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